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Maintenance Supervisor

2 months ago

Gaithersburg, Maryland, United States Fairfield Residential Full time
About This Role

Fairfield Residential is seeking a skilled Maintenance Supervisor to join our team. As a key member of our Property Management Team, you will be responsible for ensuring the upkeep of our properties and delivering exceptional customer service to our residents.

Key Responsibilities
  • Perform, schedule, and supervise maintenance repairs throughout the property.
  • Schedule, monitor, and conduct preventative maintenance.
  • Maintain a flexible, available schedule to respond to and resolve after-hours and weekend emergency maintenance and custodial requirements.
  • Use Yardi property management software to manage open service repair requests.
  • Create and manage a budget while maintaining an accurate inventory of maintenance items.
  • Ensure that policies and procedures, as well as safety and compliance expectations, are met.
  • Lead, motivate, and develop a successful, inclusive, and diverse property maintenance team.
  • Provide timely and constructive performance feedback and light mediation.
  • Deliver outstanding customer service to all residents.
Requirements
  • Three or more years' hands-on apartment or building maintenance experience required.
  • Strong knowledge of plumbing, electrical, HVAC, carpentry, and appliance repair work.
  • HVAC-EPA (Type II) or EPA Universal certification is required.
  • Certified Pool Operator (CPO) certification strongly preferred.
  • Ability to read and comprehend budgets.
  • Supervisory experience required.
  • Experience with Yardi or other property management accounting software.
  • High school diploma or equivalent required.
  • Ability to read, write, understand, and communicate in both English and Spanish.
  • Experience using Microsoft Outlook, Word, and Excel.
  • Professional verbal and written communication skills.
  • Superior customer service skills, including the ability to manage difficult customers and/or situations.
  • A valid driver's license and reliable transportation is required.
  • Availability to be on-call and responsive to after-hour emergencies.
  • Ability to work a flexible schedule, including weekends, evenings, and holidays.
What We Offer
  • Paid time off, paid holidays, and sick days.
  • Matched 401(k).
  • Medical, dental, and vision insurance.
  • Flexible spending account.
  • Life insurance.