Housekeeping Supervisor

3 days ago

Gaithersburg, Maryland, United States Compass Group Careers Full time
Job Summary

Compass Group Careers is seeking a highly skilled and experienced Housekeeping Supervisor to join our team. As a Housekeeping Supervisor, you will be responsible for overseeing the cleaning and maintenance of our facilities, ensuring a safe and healthy environment for our employees and clients.

Key Responsibilities:
  • Direct and participate in the overall sanitation and safety of the facility and associates in accordance with company standards and government regulations.
  • Determine cleaning assignments and establish priorities; adjusts assignments based on changes in room occupancy or emergency clean-up requests; maintains accurate record of assignments.
  • Ensures security of keys.
  • Responds to customer needs and requests; resolves customer concerns.
  • Follows work procedures and expedites workflow to ensure timely, efficient service; communicates room completion and availability.
  • Inspects rooms, common areas and stock rooms, and approves staff work performance; performs or delegates appropriate corrective action.
  • Reports unsafe conditions and maintenance service needs, including painting, repairs, and furniture replacement and upkeep.
  • Oversees the productivity and breaks of associates; communicates performance issues to management.
  • Participates in the onboarding and training of associates; conducts daily pre-service meetings.
  • Demonstrates safe and correct use of environmental services equipment and chemicals.
  • Completes inventory of materials, supplies and linens; manages usage and orders to in alignment with budget.
  • Opens and closes the department; maintains security for department property, supplies and operating funds.
  • Communicates on the telephone, over radio, in person and in writing with clients, customers or residents, personnel from other departments and coworkers.
Requirements:
  • High school diploma or equivalent required.
  • One year of housekeeping experience is preferred, willing to train.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Excellent communication and customer service skills.
  • Ability to lift up to 50 pounds and stand for long periods of time.

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