Customer Service Delivery Driver

4 weeks ago


Birmingham, Alabama, United States Carvana Full time
About the Role

We're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Delivery Driver. As a key member of our Market Operations team, you will be responsible for delivering exceptional customer experiences in your market, while also maintaining a high level of professionalism and integrity.

Key Responsibilities
  • Deliver vehicles to customers' doors with our custom car haulers, ensuring a seamless and memorable experience.
  • Load and unload vehicles onto the hauler, maintaining a safe and efficient process.
  • Complete customer paperwork and document thorough notes in our customer tracking system.
  • Drive safely and maintain a clean driving record, adhering to Carvana's CMV Driver Qualification policy.
Requirements
  • At least 2 years of customer-facing experience.
  • Ability to perform physically demanding tasks, including detailing vehicles and loading/unloading vehicles onto our haulers.
  • Must be able to read, write, speak, and understand English.
  • Requires high and low levels of movement, with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
  • Frequent driving requires excellent visual acuity and manual dexterity.
About Carvana

At Carvana, we're passionate about providing an exceptional customer experience. We're a dynamic and growing company that values our employees and strives to create a positive and inclusive work environment. If you're a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we encourage you to apply for this exciting opportunity.



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