Customer Service Representative
1 month ago
We are seeking a highly skilled and detail-oriented individual to join our team as a Customer Service Representative. This role involves working with pharmacies and doctor's offices to verify patient information and ensure accurate data entry.
Responsibilities- Receive and process inbound faxes from providers
- Verify and complete missing prescription information
- Enter data accurately into the database
- Handle inbound calls for prescription details
- Potentially assist in training new associates
- Undertake ad hoc projects as assigned
- At least 6 months of experience in a call center environment
- Demonstrated proficiency in data entry or related positions
- Capability to maintain a private and quiet remote workspace
- Reliable access to a strong and stable hard-wired internet connection
- Strong computer skills, including database navigation and multitasking
- Effective communication skills to clearly articulate computer-related experience
We offer a competitive hourly rate of $18-19 and a mostly remote work opportunity. The first 4 weeks of training will be on-site in our Hingham office, followed by a once-per-month on-site requirement. Only candidates currently living in Massachusetts will be considered, per company policy.
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Customer Service Representative
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