Medical Office Coordinator
4 weeks ago
The Medical Front Desk Receptionist provides essential support and administrative services to the office, doctors, and patients in a fast-paced Doctor's office.
Key Responsibilities- Provide exceptional patient customer service, scheduling, data entry, and patient education.
- Manage electronic health records, patient flow, and maintain accurate records.
- Collect deductibles, coinsurance, balances, copays, and sell OTC items.
- Check AR/AP changes, update records, and maintain multiple doctor's schedules.
- Assist with office tasks, maintain business office inventory, and equipment.
- Review billing claims, denials, and collect necessary information from providers or patients.
- High School Diploma/GED equivalent.
- 2+ years' admin support in a medical environment preferred.
- Knowledge of health insurance, pre-authorization, insurance verification, medical terminology, CPT codes, and ICD-9 codes.
- Excellent customer service skills, ability to work under pressure, and maintain professionalism.
- Technologically savvy with Microsoft Office products, including Google Workspace, Word, Excel.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
The employee is regularly required to sit, talk, hear, and use hands to write, type, or operate office equipment.
The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and smell.
The employee must occasionally lift up to 50 pounds and/or carry objects weighing up to 25 pounds.
Specific vision abilities required by this job include peripheral vision, depth perception, and ability to adjust focus.
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