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Travel Coordinator

1 month ago

Bethel, Alaska, United States Yukon-Kuskokwim Health Corporation Full time
Job Summary:

As a Travel Technician with Yukon-Kuskokwim Health Corporation, you will play a vital role in arranging and completing travel arrangements for patients. This includes coordinating with various stakeholders to ensure seamless travel experiences. Your attention to detail and excellent communication skills will be essential in providing top-notch service to our patients.

Key Responsibilities:
  • Coordinate travel arrangements for patients, including booking flights, hotels, and other travel-related services
  • Work closely with patients, families, and healthcare providers to understand their travel needs and preferences
  • Ensure compliance with Medicaid, YKPay, and Business Travel policies and procedures
  • Provide exceptional customer service and respond to patient inquiries in a timely and professional manner
  • Collaborate with internal teams to resolve travel-related issues and ensure smooth operations

Requirements:
  • High school diploma or equivalent
  • Must take the State of Alaska HIPAA test
  • Entry Level Position
  • Basic office equipment and computers
  • One (1) year working in customer service field with computers
  • One (1) year working in Microsoft Office
  • Typing 30 words per minute
  • Strong customer service
  • Written, communication and interpersonal skills
  • Be able to work in a fast-paced office independently
  • Be able to multi-task between different computer programs, retaining different passwords as needed

Benefits:
  • Generous PTO – beginning at 4.5 weeks
  • Eleven paid holidays
  • Comprehensive healthcare coverage
  • Life and Disability Insurance
  • Flexible Spending Account
  • Retirement plans
  • Employee Wellness Center