Customer Service Representative

4 days ago


Denton, Texas, United States Texas Department of Aging & Disability Services Full time
Job Description:
As a Clerk II at the Texas Department of Aging & Disability Services, you will play a crucial role in ensuring the smooth operation of our facilities. Your primary responsibility will be to operate the switchboard, connecting callers to the appropriate personnel in a timely and efficient manner.

Key Responsibilities:

* Operate the VOIP switchboard to connect callers to the right personnel
* Use a band mobile radio to communicate with facility staff
* Monitor alarm systems and respond to emergency situations
* Perform receptionist duties as needed

Requirements:

* Excellent communication and customer service skills
* Ability to work in a fast-paced environment
* Proficiency in using personal computers and software applications

We offer a competitive salary, excellent benefits, and opportunities for career growth. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Working at the Texas Department of Aging & Disability Services is more than just a job – it's an opportunity to make a meaningful difference in the lives of individuals with intellectual and developmental disabilities. We are committed to creating a workplace culture that values diversity, inclusion, and respect for all employees.

Additional Responsibilities:

* Assist with the reservation of state vehicles
* Maintain a tidy and safe workstation

Join our team and become a part of our mission to provide high-quality services that promote the health, well-being, and independence of individuals with disabilities.

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