Unified Communications Consultant

2 weeks ago


Columbia, Maryland, United States Jacobs Full time
Job Summary

We are seeking a highly skilled Unified Communications Consulting Engineer, Principal to join our team at Jacobs. As a key member of our team, you will be responsible for providing technical expertise in Unified Communications (UC) and collaboration technologies.

Key Responsibilities
  • Design, implement, and optimize UC solutions in collaboration with cross-functional teams.
  • Assess client needs and recommend architecture improvements to ensure seamless communication across domains.
  • Specialize in UC technologies such as Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, and Cisco Webex.
  • Supervise UC Engineers in O&M, Innovation, and special projects, providing guidance on uniquely challenging issues in UC.
  • Assist in day-to-day operations, troubleshoot issues, and maintain UC systems.
  • Work together to deliver reliable and efficient communication services.
  • Assist and advise UCEs, network engineers, and cyber security experts on voice and video communications solutions.
  • Advises on projects related to UC, video conferencing, instant messaging, and presence.
  • Ensure that communication tools are integrated seamlessly and meet security requirements.
Requirements
  • Expertise in Unified communications, Collaboration design, Edge services, Endpoints and user management, Configuration, Troubleshooting, and Integration.
  • Focus on designing and optimizing network infrastructure across different security domains.
  • Address challenges related to data flow, security policies, and interoperability.

This position is contingent upon contract award.


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