Medical Frontline Coordinator

5 days ago


Las Vegas, Nevada, United States Serenity Healthcare Full time
About the Role

We are seeking a dedicated Medical Frontline Coordinator to join our team at Serenity Healthcare. As a key member of our staff, you will play a vital role in ensuring seamless patient experiences.

Job Summary

This full-time position involves coordinating various office tasks and providing exceptional support to patients in a fast-paced environment. You will be responsible for updating patient information, creating rapport with individuals, and addressing their concerns in a compassionate and sensitive manner. Additionally, you will rotate through other office duties throughout the day.

Responsibilities
  • Update and verify patient information upon each visit.
  • Build trust with patients by being approachable, friendly, and genuinely interested in their well-being.
  • Address questions and worries while respecting boundaries and individual challenges.
  • Ensure a positive patient experience through empathy and understanding.
  • Assist with various office tasks as needed.

Requirements
  • Candidates must possess a high school diploma or equivalent.
  • Excellent communication and basic math skills are essential.
  • Prior experience in customer-facing roles or reception is preferred.
  • Able to multitask effectively in a dynamic environment.

What We Offer
  • Fully paid medical insurance, with 90% coverage for premium costs.
  • Paid time off, including 10 major holidays.
  • A competitive salary: $42,000 per year, reflecting the demands of this role and industry standards.
  • Employee referral program incentives.
  • An opportunity to grow professionally within our organization.

About Us
Serenity Healthcare is an innovator in healthcare technology, utilizing cutting-edge devices to provide long-term success even when other treatments have failed. With evidence-based research supporting our work, we strive daily to empower patients to take back control of their lives using revolutionary technological approaches to healthcare.

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