Medical Frontline Coordinator
5 days ago
We are seeking a dedicated Medical Frontline Coordinator to join our team at Serenity Healthcare. As a key member of our staff, you will play a vital role in ensuring seamless patient experiences.
Job Summary
This full-time position involves coordinating various office tasks and providing exceptional support to patients in a fast-paced environment. You will be responsible for updating patient information, creating rapport with individuals, and addressing their concerns in a compassionate and sensitive manner. Additionally, you will rotate through other office duties throughout the day.
Responsibilities
- Update and verify patient information upon each visit.
- Build trust with patients by being approachable, friendly, and genuinely interested in their well-being.
- Address questions and worries while respecting boundaries and individual challenges.
- Ensure a positive patient experience through empathy and understanding.
- Assist with various office tasks as needed.
Requirements
- Candidates must possess a high school diploma or equivalent.
- Excellent communication and basic math skills are essential.
- Prior experience in customer-facing roles or reception is preferred.
- Able to multitask effectively in a dynamic environment.
What We Offer
- Fully paid medical insurance, with 90% coverage for premium costs.
- Paid time off, including 10 major holidays.
- A competitive salary: $42,000 per year, reflecting the demands of this role and industry standards.
- Employee referral program incentives.
- An opportunity to grow professionally within our organization.
About Us
Serenity Healthcare is an innovator in healthcare technology, utilizing cutting-edge devices to provide long-term success even when other treatments have failed. With evidence-based research supporting our work, we strive daily to empower patients to take back control of their lives using revolutionary technological approaches to healthcare.
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