Application Analyst III

1 week ago


Greenville, South Carolina, United States Vidant Health Full time

Job Summary

This position is responsible for the implementation, enhancement, and support of software applications following industry standards and best practices.

The ideal candidate will have a strong background in system analysis, project management, and business process reengineering related to information systems.

Key Responsibilities

  • Takes initiative to meet and get consensus with end users for ongoing review of workflows associated with upcoming enhancements or system changes.
  • Coordinates and performs cross-functional team evaluation, testing, and implementation of defect patches, system upgrades, and releases according to the Information Services support model and change control procedures.
  • Proactively evaluates and recommends business process and technology-driven enhancement opportunities based on application system upgrades, releases, and patches.
  • Ability to effectively analyze and resolve complex issues.
  • Provides well-written and effective professional and technical documentation.
  • Demonstrates ability to manage small to medium scope projects following standards and procedures set by PMO methodology.
  • Takes responsibility to make things happen and get things done for successful project delivery.
  • Stays informed on current market trends and emerging technology developments that impact the department.
  • Uses subject matter expertise to propose multiple alternatives and recommend optimal solutions.
  • Makes effective decisions for self and team within scope of authority.
  • Adherence to Service Level Agreement (SLA).
  • Recommends and coordinates activities with internal and external resources as needed to improve performance.
  • Demonstrates effective verbal and written communication in a professional style, both inside and outside of department, with customers in mind.
  • Promotes cooperation and commitment within the team by working collaboratively with others and facilitating cross-team involvement.
  • Communicates strengths, shares expertise, and draws upon other members' skills to improve team and department performance.
  • Holds self personally accountable to meet or exceed team expectations and reinforces behavior in others.
  • This position is required to rotate on-call responsibilities.

Requirements

  • Bachelor's degree in Computer Science, Information Systems, or Healthcare-related field or relevant work experience required.
  • 5+ years of experience as analyst implementing vendor packaged software applications required.
  • Advanced knowledge and experience in leading system analysis with special emphasis on system methodologies, project management, and business process reengineering related to information systems required.
  • Ability to effectively support multiple complex applications and facilitate cohesive integration of software applications among IS Teams and with business and clinical operations.
  • Works independently and demonstrates ability to train and mentor others with quantifiable and qualitative results.
  • Proven ability to conduct analysis, document findings, draft plans, execute, monitor, and follow up.
  • Advanced knowledge and experience with coordinating testing strategies to ensure accuracy, functionality, and reliability of the system across modules.
  • Effectively leading projects including both IS and system business partners according to Information Services project methodology, within budget, and on time.
  • Independently motivated to seek knowledge through self-education, mentoring, etc. in areas pertaining to their current position.
  • Advanced knowledge of functional and technical operations of supported applications to effectively function as a consultant for IS, vendor, and the business partner.
  • Recognized as a source of advanced knowledge and proactively functions in that capacity when sought after by others.
  • Obtains and maintains current primary and secondary system certifications from the vendor and continued education/learning to understand the functionality of application(s) supported as applicable to the job role.

Preferred Requirements

  • Experience in healthcare setting preferred.

Statement

It is the goal of Vidant Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer.

Decisions of employment are made based on business needs, job requirements, and applicant's qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression, or any other status protected by law.

We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.



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