Technical Support Specialist
1 week ago
We are seeking a skilled Technical Support Specialist to join our Aspire Software team. As a key member of our Client Support Team, you will be responsible for providing top-notch technical assistance to our clients.
Key Responsibilities- Client Support: Answer client inquiries, resolve issues, and provide expert guidance via phone, email, and connected sessions.
- Troubleshooting and Resolution: Analyze bugs, identify root causes, and provide solutions to complex technical problems.
- Documentation and Follow-up: Record issues using designated software tools, complete next steps, and ensure timely resolution.
- Communication and Collaboration: Foster excellent communication skills, both written and verbal, and work closely with clients, QA, Development, and Account Management teams.
- Proactive Improvements: Identify potential issues, propose improvements, and enhance team effectiveness.
- Data Analysis and SQL: Build SQL queries, optimize in-application SQL statements, and use data to resolve issues.
- Database Management: Control data quality, perform remedial actions, and manage product provisioning, installation, and maintenance.
- Software Configuration and Testing: Configure WeSuite software, deploy and test client documents, and perform application and database testing.
- Relevant Experience: 3+ years of direct enterprise software application customer support experience.
- Troubleshooting and SQL Skills: Proven troubleshooting and resolution skills, as well as expertise in SQL Server and database management.
- Excellent Communication Skills: Excellent written and verbal communication skills, with the ability to interpret data and communicate technical information to clients.
- Zen Desk Experience: Familiarity with Zendesk and other software tools is a plus.
-
Technical Support Specialist
4 weeks ago
White Plains, New York, United States Edu Tek Ltd Full timeJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Edu Tek Ltd. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our end-users, troubleshooting problems, and resolving issues related to hardware, software, and IT systems.Key Responsibilities: Provide first-level...
-
IT Support Specialist
4 weeks ago
White Plains, New York, United States Mavis Tire Supply Full timeJob Title: IT Support SpecialistAbout the Position:We are seeking an IT Support Specialist to join our team at Mavis Discount Tire. As an IT Support Specialist, you will be responsible for providing technical support to our users and resolving store issues. You will also be responsible for maintaining hardware and software, installing new software and...
-
Technical Accounting Specialist
4 weeks ago
White Plains, New York, United States Tandym Group Full timeA dynamic and forward-thinking services company in Westchester County is seeking a highly skilled and organized professional to fill the role of Technical Accounting & Financial Reporting Manager.Key Responsibilities:The Technical Accounting & Financial Reporting Manager will:Support the preparation of financial statement reports, statutory financial...
-
Caregiver Support Specialist
4 weeks ago
White Plains, New York, United States Wyndy LLC Full timebJob Summary/bbrbrAt Wyndy LLC, we are seeking a compassionate and reliable bCaregiver Support Specialist/b to provide assistance to individuals in need. This role involves offering support and help in various areas, including daily tasks, emotional support, and ensuring a safe and comfortable environment.brbrbKey Responsibilities/bbrulliAiding with daily...
-
Paraprofessional Support Specialist
4 weeks ago
White Plains, New York, United States ProCare Therapy Full timeJob DescriptionProCare Therapy is seeking a dedicated Paraprofessional Support Specialist to provide 1:1 support and classroom assistance in the White Plains area. As a ProCare employee, you will enjoy a generous benefits package and weekly pay. Responsibilities include supporting teachers, supervising students, and assisting with daily tasks. A high school...
-
Administrative Support Specialist
3 weeks ago
White Plains, New York, United States Classic Westchester Full timeJob SummaryClassic Westchester seeks an Administrative Support Specialist to provide exceptional support to our team. The ideal candidate will possess excellent communication skills, be highly organized, and have experience with Microsoft Office products.Key Responsibilities:Communicate effectively with members, supervisors, and peers.Perform administrative...
-
Clinical Support Specialist
3 weeks ago
White Plains, New York, United States Hospice of Westchester Full timeJob Summary:As a Clinical Support Specialist at Hospice of Westchester, you will play a vital role in providing support to our clinical team. Your expertise will be essential in evaluating department members' clinical performance, ensuring compliance with policies and procedures, and participating in Performance Improvement activities.Key Responsibilities:...
-
Surgical Support Specialist
3 weeks ago
White Plains, New York, United States Stryker Full timeWe are seeking a highly skilled Surgical Support Specialist to join our team at Stryker. As a key member of our medical device team, you will be responsible for providing clinical surgical support by managing all relevant equipment during surgical procedures.Key Responsibilities:Provide clinical surgical support by managing all relevant equipment.Anticipate...
-
Administrative Support Specialist
4 weeks ago
White Plains, New York, United States SourcePro Search, LLC Full timeWe are seeking an experienced Administrative Support Specialist to join our team at SourcePro Search, LLC. This role offers a competitive salary and a balanced work arrangement of 3 days in the office and 2 days working from home.Manage multiple phone lines and ensure accurate and prompt message transmissionProcess incoming and outgoing mail and FedEx...
-
After-school Support Specialist
3 weeks ago
White Plains, New York, United States Wyndy LLC Full timeAs an After-school Support Specialist with Wyndy LLC, you will provide assistance and guidance to students in a safe and supportive environment. Collaborate with staff to create a collaborative space where students can thrive. Assist with homework, offer academic support, and promote positive social interactions. Maintain a clean and organized space....
-
Radiology Imaging Specialist
4 weeks ago
White Plains, New York, United States White Glove Placement Full timeJob Title: Radiology Imaging SpecialistJob Summary:We are seeking a skilled Radiology Imaging Specialist to join our team at White Glove Placement. As a key member of our healthcare staffing company, you will be responsible for providing exceptional patient care and technical expertise in radiology imaging.Responsibilities:* Conduct radiology imaging...
-
Corporate Legal Support Specialist
3 weeks ago
White Plains, New York, United States HEINEKEN USA Full timeJob SummaryThe Corporate Legal Support Specialist will provide high-level administrative support to the General Counsel and Chief People Officer of Heineken USA, as well as their teams. This role involves managing legal documentation and compliance, fostering effective communication and collaboration among departments, and ensuring the organization operates...
-
Sales Associate
3 weeks ago
White Plains, New York, United States Johnson and Johnson Full timeJob SummaryWe are seeking a highly skilled Sales Associate to join our team at Johnson & Johnson. As a Sales Associate, you will be responsible for providing clinical and customer support in hospitals and procedures, ensuring customer service, sales logistics, technical expertise, and product knowledge of the highest order.Key Responsibilities:Assist DePuy...
-
Diagnostic Imaging Specialist
4 weeks ago
White Plains, New York, United States Cephas Consultancy Services Private Limited Full timeJob SummaryEmbark on a rewarding career as a Diagnostic Imaging Specialist in our state-of-the-art Women's Imaging department at Community Hospital. This full-time opportunity offers a dynamic work environment where you'll play a vital role in performing routine and specialized imaging procedures, diagnostic examinations, and medical sonograms.As a...
-
Technical Sales Manager
3 weeks ago
White Plains, New York, United States Mitsui Chemicals America, Inc. Full timeJob DescriptionMitsui Chemicals America, Inc. is seeking a highly skilled and experienced Technical Sales Manager to join our team. As a key member of our sales and marketing team, you will be responsible for driving business growth and expanding our customer base in North America.Key Responsibilities:Develop and implement sales strategies to achieve...
-
Procurement Specialist
4 weeks ago
White Plains, New York, United States Cogent Infotech Corporation Full timeJob Title: Procurement SpecialistJob Title: Procurement SpecialistLocation: White Plains, NY (Hybrid)Contract: 12 MonthsDescription:Job OverviewAs a Procurement Specialist at Cogent, you will play a critical role in supporting the Category Management Operations team. Your primary responsibility will be to prepare bid documents, price inquiries, and addendums...
-
ERP Transformation Specialist
1 month ago
White Plains, New York, United States Ampcus Full timeERP Business Transformation LeadThis is a key role that will partner with program leadership to drive the transformation of NYPA's current environment to a new ERP ecosystem. Project Luminate is a complex cross-disciplinary multi-year program designed to modernize Finance, Accounting, Supply Chain, and Human Capital Management.Key Responsibilities:Develop a...
-
White Plains, New York, United States Tandym Group Full timeTechnical Accounting and Financial Reporting ManagerA services company in Westchester County is seeking a diligent and organized professional to join their staff as their new Technical Accounting & Financial Reporting Manager. This is a Hybrid opportunity requiring the qualified professional to work onsite at least 3 days a week.Responsibilities:Support...
-
Estate Administration Specialist
4 weeks ago
White Plains, New York, United States Simpson Judge Ltd Full time**Job Summary**We are seeking an experienced Estate Administration Specialist to join our team at Simpson Judge Ltd. The ideal candidate will manage probate matters from start to finish, including e-filings, probate petitions, and asset collection for fiduciaries.**Key Responsibilities:**Handle probate matters from initiation to completion.Prepare and e-file...
-
Technical Accounting
3 weeks ago
White Plains, New York, United States Tandym Group Full timeA dynamic and forward-thinking company, Tandym Group, is seeking a highly skilled Technical Accounting & Financial Reporting Manager to join their team. This is a hybrid opportunity requiring the qualified professional to work onsite at least 3 days a week.The Technical Accounting & Financial Reporting Manager will be responsible for:Supporting the...