Senior Construction Technician

2 months ago

Lynnwood, Washington, United States Ziply Fiber Full time

Job Summary:

The Sr. Construction Technician is a key member of the Ziply Fiber team, responsible for delivering exceptional customer experiences through technical solutions and product installations. As a brand ambassador, this role requires excellent communication skills, technical expertise, and a passion for delivering high-quality results.

Key Responsibilities:

  • Utilize test equipment to install products and isolate trouble effectively.
  • Support, install, and repair company products by providing Ziply Fiber services.
  • Install and maintain inside wiring for residential/business broadband (HSI/Video) service.
  • Install Central Office and B-box junctions as required for broadband continuity, digital subscriber carriers, and associated broadband equipment.
  • Install wireless home networking equipment, including FTTH (Fiber to the House).
  • Use and understand automated Dispatch equipment, read and understand broadband service orders and trouble tickets, and the use of appropriate broadband test equipment.
  • Effectively use preventive maintenance programs by rebuilding aerial/buried/underground cables.
  • Navigate web, set up Business/Residential computer(s), and demonstrate applications to customers.
  • Read and interpret Outside Plant drawings.

Requirements:

  • High school diploma or equivalent.
  • Experience with Fiber Optic construction and maintenance, transmission/noise isolation, sealed plant repair, and/or operation of all types of heavy equipment.
  • Five (5) years of experience in telecommunications installation and maintenance is preferred.
  • Additional equipment certification/licensing/experience is preferred (i.e., Nortel, DMS10, ADTRAN, AFC/Tellabs, Calix, Go Digital, Acetelis, Pair Gain, Multiplexers, Seiscor/Pulsecom S24DU/COT, Fiber, Optics, etc.).
  • Demonstrated knowledge of all types of splicing activity, cable, and safety test equipment and/or use of all types of cable construction equipment.
  • Basic AC/DC Theory.
  • Good safety record.
  • Knowledge in First Aid & CPR.
  • Must possess and maintain a valid state-approved driver's license for required vehicle(s) and satisfactory driving record.
  • This position may require the possession of a valid CDL driver's license.

Knowledge, Skills, and Abilities:

  • Ability to climb, work aloft, and in close spaces.
  • Ability to remain calm in high-stress situations and demonstrate good judgment.
  • Ability to maintain strong communication with customers and different personalities.
  • Active listening, decision-making, and problem-solving skills.
  • Ability to communicate effectively verbally and through written communication.
  • Ability to Interpret a multitude of written, oral, and diagnostic forms instructions over a short period of time and be capable of executing those instructions with accuracy.
  • Ability to read and understand road maps, discern street signs, and address numbers.
  • Ability to understand and interpret outside plant prints/designs and symbols.
  • Ability to use and proficiency of all equipment related to cable/fiber splicing.
  • Ability to operate equipment to perform the essential functions of the job (i.e., Various splicing tools, test equipment, telephone, computer/laptop, company vehicle, backhoe, cable plow, megger, ohmmeter, pusher, 3M modular splicing unit, locator, DAVAR test equipment, line truck, semi-truck, trailers, CSU and/or aerial devices, various hand/power, splicing and testing tools, shovel and rake, transmission, noise and isolation equipment, attenuation test sets, OTDR, fusion splicing and mechanical fiber splicing tools).
  • Simple and complex mathematics skills.
  • Ability to be unaffected by flashing lights and strobes.
  • Ability to always maintain a professional manner and appearance.
  • Ability to drive on behalf of the company in a safe and responsible manner.

Work Environment and Additional Information:

The Sr. Construction Technician will frequently work in extreme temperatures and heights over 15 feet. They will occasionally work in confined spaces (i.e., attics, crawl spaces, manholes, trenches), and moderate to high noise levels. Except where appropriate and conducive to accomplishing the goals and objectives of a particular task (such as in an emergency), the Sr Construction Technician will work in a well-lighted area that is ventilated and is as physically and psychologically innocuous as possible under the conditions which exist at a particular time.

At all times, Ziply Fiber must be your primary employer. Unless otherwise prohibited by law, employees may not hold outside employment nor be self-employed without obtaining approval in writing from Ziply Fiber. In holding outside employment or self-employment, employees should ensure that participation does not conflict with responsibilities to Ziply Fiber or its business interests.

Diverse Workforce / EEO:

Ziply Fiber is an equal opportunity employer. Ziply Fiber will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the presence of a non-job-related handicap or disability or any other legally protected status.

Ziply Fiber requires a pre-employment background check as conditions of employment. Ziply Fiber may require a pre-employment drug screening.

Ziply Fiber is a drug-free workplace.

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