Dental Office Assistant

3 weeks ago


Dumfries, Virginia, United States Neibauer - Dumfries Full time
About the Role

We are seeking a highly organized and detail-oriented Dental Office Assistant to join our team at Neibauer Dental Care in Dumfries. As a key member of our front office, you will be responsible for providing exceptional patient care and administrative support to our dental team.

Responsibilities
  • Patient Greeting and Check-in: Welcome patients as they enter the office and ensure a smooth check-in process.
  • Front Office Administration: Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies.
  • Scheduling and Records: Utilize Dentrix for patient scheduling and records management.
  • Insurance and Billing: File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage.
  • Accounts Receivable: Post insurance and patient payments and process accounts receivables.
  • Treatment Plan Fees and Payment Options: Review treatment plan fees and payment options with patients.
What You'll Gain
  • Competitive Benefits: Enjoy a comprehensive benefits package, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off).
  • Front-Loaded Education and Training: Receive extensive education and training to develop your skills and advance your career.
  • Opportunity for Growth: Join a stable and secure company with unlimited growth potential.
Qualifications
  • Experience: 1+ years of experience in a fast-paced and customer-centric environment.
  • Communication and Organizational Skills: Excellent communication and organizational skills are essential for this role.
  • HIPAA Training: Regular HIPAA training will be required to ensure compliance with data safeguards.
Physical Requirements
  • Ability to Perform Essential Duties: Ability to perform essential duties satisfactorily with or without reasonable accommodation.
  • Prolonged Sitting and Computer Use: Prolonged periods of sitting and computer use are required for this role.
  • Lifting and Mobility: Must be able to lift up to 15 pounds at times and have good mobility.


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