Member Service Representative

3 weeks ago


Fountain Valley, California, United States SchoolsFirst Federal Credit Union Full time

Job Summary:

We're seeking a highly skilled and service-oriented Member Service Representative to join our team. As a Teller and Account Specialist, you will be responsible for providing exceptional customer service and ensuring the accuracy of transactions.

Key Responsibilities:

  • Provides World Class Member service by accurately completing transactions and providing account information to Members.
  • Follows cash control guidelines to safeguard credit union and Member assets.
  • Delivers World Class face-to-face service to Members requesting account assistance.
  • Processes Member transactions efficiently and accurately with personal care.
  • Contributes to the departmental goals by processing high volume with a sense of urgency.

Requirements:

  • High School Diploma or GED required.
  • Less than 1 year of previous related experience required.

What We Offer:

SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We are an equal opportunity employer and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information.

This organization participates in E-Verify.



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