Customer Service Representative
4 weeks ago
Job Summary:
We are seeking a highly skilled Customer Service Representative to join our team at Resource Label Group LLC. As a Customer Service Representative, you will play a crucial role in supporting the sales cycle by facilitating customer orders for product and serving as a liaison between customers, sales, and production.
Responsibilities:
* Maintain relationships with customers via telephone and email, receiving all art, orders, and requests for pricing and advising customers regarding the status of their orders in process.
* Speak directly with prospective customers, collecting customer information and product specifications.
* Receive purchase orders from customers via email, fax, or telephone, reviewing all aspects of the order before accepting the order and confirming.
* Coordinate artwork to determine availability of cutting die and cylinders.
* Monitor the proof through the entire life cycle of the process to ensure that it moves seamlessly through all departments to final production.
* Hold all new production orders to the highest standard and await until customer approves proofs, product design, and other specifications.
* Process new purchase orders into the system specific to individual job and customer, including any particular delivery or shipping requirements.
* Notify all pertinent plant personnel of any special orders around purchasing, production, or rush orders, maintaining clear and fluid communication at all times.
* Route supplies, job jacket, and materials such as paste-ups, artwork, copy, film, or prints to work areas to put job order into production.
* Resolve inquiries and investigate complaints in a timely manner, exhibiting excellent service and follow-through.
* Alert team members to the existence of, and seek resolution to production issues that may delay the shipment of an order.
* Prioritize orders as necessary, which may require selecting from several alternatives to best service the customer's needs.
* Receive tickets for shipped or delivered product and begin the billing process, verifying shipping report against packing lists and reviewing Customer Transaction Report.
Requirements:
* Two to three years related experience and/or training, or equivalent combination of education and experience.
* Previous experience in a manufacturing or similar environment is preferred, printing or packaging industry experience is a huge plus.
* Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
* Ability to write reports and business correspondence.
* Ability to effectively present information and respond to questions from groups of managers, vendors, and customers.
Why Work with Us?
At Resource Label Group LLC, we pride ourselves in investing in our employees by offering onsite training and the ability to have unlimited growth potential within our organization. We believe in rewarding our employees with performance-based salary increases and offer a comprehensive and competitive benefits package, including paid time off, comprehensive medical, dental, and vision coverage, and a 401(k) retirement plan with generous company contribution.
-
Customer Service Representative
3 weeks ago
Fountain Valley, California, United States Circle K Stores, Inc. Full timeCustomer Service Representative Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Circle K Stores, Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store...
-
Customer Service Representative
4 weeks ago
Fountain Valley, California, United States Resource Label Group LLC Full timeCustomer Service RepresentativeResource Label Group, LLC is a leading provider of label and packaging solutions. We are seeking a highly skilled Customer Service Representative to join our team at Coast Label in Fountain Valley, California.Key Responsibilities:Maintain relationships with customers via phone and email, receiving all art, orders, and requests...
-
Customer Service Representative
3 weeks ago
Fountain Valley, California, United States Walmart Full timeJob SummaryWe are seeking a friendly and efficient Customer Service Representative to join our team as a Frontline Cashier Associate. In this role, you will play a vital part in providing exceptional customer service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Key Responsibilities•...
-
Customer Service Representative
3 weeks ago
Fountain Valley, California, United States Citigroup Inc Full timeJob Summary:The Customer Service Representative will be responsible for providing exceptional customer service and support to clients in a fast-paced branch environment. This role will involve assisting with the execution of branch activities, including day-to-day delivery of client-facing services and processing transactions.Key Responsibilities:Provide...
-
Retail Customer Service Representative
3 weeks ago
Fountain Valley, California, United States Sam's Club Full timeJob Summary: We are seeking a highly motivated and customer-focused Retail Customer Service Representative to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Key...
-
Customer Service Representative
4 weeks ago
Fountain Valley, California, United States Walgreens Full timeCustomer Service Associate Role at WalgreensAs a Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. This includes registering sales on assigned cash registers, providing customers with courteous, fair, friendly, and efficient checkout service. Additionally, you will recommend...
-
Customer Service Representative
4 weeks ago
Fountain Valley, California, United States Walgreens Full timeCustomer Service Associate at WalgreensAs a valued member of our team, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our customers.Key Responsibilities:Provide courteous, fair, and efficient checkout service to customersRecommend items for sale to customers and suggest trade-up and/or...
-
Customer Service Representative
4 weeks ago
Fountain Valley, California, United States McDonald's Full timeAs a Service Team Member at McDonald's, you will be responsible for delivering exceptional customer service by greeting customers with a smile, taking accurate food orders, and preparing all of McDonald's World Famous food. You will also partner with other crew members and managers to meet target goals during your shift, ensuring restaurant cleanliness and...
-
Customer Service Representative
3 weeks ago
Fountain Valley, California, United States McDonald's Full timeKey Responsibilities:• Greet customers with a smile and provide exceptional service.• Take accurate food orders and ensure customer satisfaction.• Prepare all of McDonald's World Famous food to high standards.• Partner with other Crew and Managers to meet target goals during your shift.• Maintain a clean and organized restaurant...
-
Customer Service Representative
4 weeks ago
Fountain Valley, California, United States Wells Fargo Full timeAbout Wells FargoAt Wells Fargo, we believe that a meaningful career is about finding all the elements that help you thrive, in one place. Our company culture is built around a set of core values that guide our actions and decisions, including a commitment to diversity, equity, and inclusion.About the RoleWe are seeking a Teller to join our Consumer, Small &...
-
Customer Service Representative
4 weeks ago
Fountain Valley, California, United States McDonald's Full timeMcDonald's Job OpportunityAs a Service Team Member at McDonald's, you'll have the chance to:Greet customers with a smile and provide excellent service.Take accurate food orders and prepare our World Famous menu items.Partner with other crew members and managers to meet sales goals and ensure a clean and well-stocked restaurant.About the RoleThis is a great...
-
Customer Service Representative
4 weeks ago
Fountain Valley, California, United States Wingstop Restaurants Full timeDelivering World Class ServiceAs a Guest Service Team Member at Wingstop, you will be responsible for providing authentic, positive, and genuine experiences to our guests. Your key responsibilities will include: Greeting guests and interacting with them in a friendly and courteous manner Taking and delivering orders in a timely and efficient manner...
-
Customer Service Associate
4 weeks ago
Fountain Valley, California, United States Circle K Full timeKey Responsibilities:As a Customer Service Representative at Circle K, you will provide prompt and courteous customer service, resolving issues on shift and ensuring a positive customer experience. You will also be responsible for operating the cash register, fuel console, and lottery machine, as well as maintaining the store's facilities and equipment to...
-
Customer Service Associate
3 weeks ago
Fountain Valley, California, United States Circle K Full timeKey Responsibilities:As a Customer Service Representative at Circle K, you will be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner. This includes ringing up sales on the cash register, operating the fuel console, lottery machine, and other equipment safely and efficiently. Additionally,...
-
Insurance Customer Service Representative
3 weeks ago
Fountain Valley, California, United States State Farm Insurance Full timeJob Summary: As a State Farm Insurance Account Associate, you will be responsible for providing exceptional customer service by assisting customers with their insurance needs, processing policy changes, and handling incoming calls and emails regarding policy inquiries and claims. Key Responsibilities:Assist customers with their insurance needs by providing...
-
Customer Service Representative
4 weeks ago
Fountain Valley, California, United States Wingstop Restaurants Full timeDelivering World Class ServiceAs a Guest Service Team Member at Wingstop, you will be responsible for providing authentic, positive, and genuine experiences to our guests. Your key responsibilities will include: Greeting guests and answering phone calls in a friendly and welcoming manner Taking and delivering orders in a timely and efficient manner...
-
Member Service Representative
3 weeks ago
Fountain Valley, California, United States SchoolsFirst Federal Credit Union Full timeJob Summary:We're seeking a highly skilled and service-oriented Member Service Representative to join our team. As a Teller and Account Specialist, you will be responsible for providing exceptional customer service and ensuring the accuracy of transactions.Key Responsibilities:Provides World Class Member service by accurately completing transactions and...
-
Customer Service Representative
4 weeks ago
Moreno Valley, California, United States Domino's Pizza LLC Full timeDomino's Pizza LLC Job OpportunityWe are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders using technology and Point of Sales SystemClean, prepare, and maintain the front of the storeEnsure orders are organized and accurateAbout...
-
Customer Service Representative
4 weeks ago
Moreno Valley, California, United States Domino's Pizza LLC Full timeDomino's Pizza LLC - 16090 Perris Blvd Job Summary:As a Customer Service Representative at Domino's, you will be responsible for providing a positive and engaging experience for our customers. Your primary duties will include greeting customers, taking orders, and maintaining the cleanliness and organization of the front of the store.Key...
-
Customer Service Representative
3 weeks ago
Moreno Valley, California, United States ABM Industries Full timeJob Summary: We are seeking a skilled Customer Service Representative to join our team at ABM Industries. As a Customer Service Representative, you will be responsible for providing excellent customer service to hospital staff, students, and visitors. You will be the face of our company, and your role will be to ensure that our customers receive the best...
