Customer Relationship Specialist

3 weeks ago


Rockford, Illinois, United States Midland States Bank Full time

Midland States Bank is a dynamic financial institution committed to delivering exceptional customer service and innovative solutions. As a Personal Banker, you will play a vital role in fostering strong relationships with our diverse clientele, providing expert advice on consumer and business products, and driving sales through service.

About the Role

This position requires a proven track record of sales experience, with a strong understanding of bank systems, consumer loans, and deposit accounts. Proficiency in both English and Spanish is essential for effectively communicating with our multilingual customers. The successful candidate will be responsible for:

  • Identifying cross-sell opportunities and recommending personal products, trusts, HSA's, IRA's, business products, and services to match the needs of customers or prospects.
  • Maintaining a customer base, deepening existing relationships, and consistently achieving or exceeding personal and team goals.
  • Profiling and referring to our banking partners, utilizing skills obtained through internal sales training courses.
Requirements

To succeed in this role, you will need:

  • 2-3 years of relevant work experience, preferably in cash handling and customer service.
  • Broad knowledge of bank systems, consumer loans, and deposit accounts.
  • Demonstrated proficiency in both English and Spanish.
  • National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008.
What We Offer

As a valued member of our team, you can expect:

  • A competitive salary of $20.5 per year.
  • A comprehensive benefits package, including healthcare, well-being benefits, paid family leave, and generous paid time off.
  • Opportunities for professional growth and development, including training and mentorship programs.
Why Join Us?

At Midland States Bank, we value diversity, equity, and inclusion, and strive to create an environment where everyone feels welcome and supported. If you are passionate about delivering exceptional customer service and driving sales through service, we encourage you to apply.



  • Rockford, Illinois, United States Jason Bonomo - State Farm Agent Full time

    About UsBen Forney - State Farm Agent is a leading provider of insurance and financial services. We are committed to providing our customers with exceptional service and support.Job DescriptionThis role is ideal for someone who is motivated to succeed and has excellent communication skills. As an Insurance Sales Associate, you will have the opportunity to...


  • Rockford, Illinois, United States Edward Jones Full time

    Are you looking for a challenging and rewarding career in finance? Look no further than Edward Jones! As a Client Relationship Specialist, you will play a key role in building and maintaining strong relationships with our clients, providing them with personalized service and helping them achieve their financial goals.As a member of our team, you will have...


  • Rockford, Illinois, United States Jason Bonomo - State Farm Agent Full time

    At Jason Bonomo - State Farm Agent, we are seeking a highly motivated and customer-focused Customer Service Specialist to join our team.Company OverviewWe are an independent contractor agent for State Farm, specializing in providing insurance and financial services to our clients. Our goal is to deliver exceptional customer experiences and build long-lasting...


  • Rockford, Illinois, United States GreenState Credit Union Full time

    At GreenState Credit Union, we're seeking a skilled Member Service Consultant to join our team.We're offering a competitive salary of $55,000 - $65,000 per year, depending on experience and qualifications.About the RoleThis position is responsible for acquiring, expanding, and enriching member relationships while providing exceptional service. As a key...


  • Rockford, Illinois, United States Edward Jones Full time

    About the RoleAs a Branch Team Member, you will be an integral part of our branch team, working closely with financial advisors to deliver exceptional client experiences.Your primary responsibility will be to build strong relationships with clients, understand their needs, and provide personalized solutions to help them achieve their financial objectives.You...


  • Rockford, Illinois, United States AlienVault Full time

    About the OpportunityWe are seeking a Customer Experience Specialist to join our team. This is an excellent opportunity for those looking to develop their sales skills and provide exceptional customer service.Responsibilities:Creating personalized sales experiences for customersUsing a consultative sales approachMeeting sales targets and earning...


  • Rockford, Illinois, United States Edward Jones Full time

    We're seeking a skilled and motivated Client Relationship Manager to join our team at Edward Jones. As a key member of our branch office, you will play a vital role in building strong relationships with our clients, helping them achieve their long-term financial goals.About the RoleThis is an excellent opportunity for someone who is passionate about...


  • Rockford, Illinois, United States Skechers U.S.A. Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Engagement Specialist. In this role, you will play a critical role in delivering exceptional customer experiences, meeting sales targets, and contributing to a positive store environment.About the CompanySkechers U.S.A. is a leading global footwear brand known...


  • Rockford, Illinois, United States Jason's Deli Full time

    At Jason's Deli, we're looking for a highly motivated Restaurant Customer Experience Specialist to join our team. This role is responsible for ensuring an out-of-this-world dining experience for our customers.About the Role:Prioritize work tasks while anticipating customer needs in a fast-paced environment.Coordinate with co-workers to ensure seamless...


  • Rockford, Illinois, United States Hard Rock International (USA), Inc. Full time

    We are looking for an experienced Customer Service Specialist - Slots to join our team at Hard Rock International (USA), Inc.Job DescriptionThis role involves circulating throughout the casino floor, servicing player guests on slot machines, making change for players, and redeeming winning voucher tickets. The ideal candidate will have excellent...


  • Rockford, Illinois, United States Midland States Bank Full time

    Midland States Bank is a leading financial institution dedicated to providing exceptional banking services. As a Senior Trust Officer, you will play a critical role in developing and maintaining relationships with investment management clients, trust clients, beneficiaries, and other interested parties for an assigned book of business.The ideal candidate...


  • Rockford, Illinois, United States Ric's Food Center Full time

    About Ric's Food CenterRic's Food Center is a dynamic and customer-focused retail establishment dedicated to providing high-quality products and exceptional service. As a key member of our deli team, you will play a vital role in delivering an outstanding shopping experience for our customers.Job OverviewWe are currently seeking a highly motivated and...


  • Rockford, Illinois, United States CHS Inc Full time

    At CHS Inc., we are seeking an experienced Agricultural Specialist to join our team as a Custom Applicator in Rockford, WA. This role offers a competitive salary and a comprehensive benefits package.About the RoleWe are looking for a skilled individual who can work independently as a Custom Applicator, creating relationships with local farmers to acquire...


  • Rockford, Illinois, United States Urban Air Adventure Parks Full time

    Job SummaryThe Customer Service and Food Preparation Specialist is a vital member of the Urban Air Adventure Parks team, responsible for delivering exceptional guest experiences through efficient service and high-quality food preparation. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced...


  • Rockford, Illinois, United States Bob's Discount Furniture Full time

    Job SummaryWe're seeking a highly motivated and customer-focused individual to join our team as a Home Furnishing Experience Specialist. As a key member of our sales team, you'll play a critical role in delivering exceptional customer service and driving sales growth.Responsibilities- Engage with customers to understand their home furnishing needs and...


  • Rockford, Illinois, United States Butler America Aerospace LLC Full time

    Job SummaryWe are seeking a highly skilled Data Support Specialist to join our team. This role involves working closely with internal and external customers to provide data support services, including data entry, documentation, and analysis. The successful candidate will have excellent communication and problem-solving skills, as well as experience working...


  • Rockford, Illinois, United States PCI Pharma Services Full time

    **About the Role**PIC Pharma Services is seeking a seasoned Pharma Packaging Specialist Manager to lead our package testing services offering. As a key member of our team, you will oversee the development, research, and performance qualifications of packaging systems to ensure product integrity and package optimization goals are met.The estimated salary for...


  • Rockford, Illinois, United States Andrew Blevins - State Farm Agent Full time

    Are you looking for a rewarding career in customer service? As an Office Representative at Andrew Blevins - State Farm Agent, you will have the opportunity to work with customers and provide them with expert advice on insurance options.The salary for this position is estimated to be around $45,000 per year, plus commission and bonus. You will also receive...


  • Rockford, Illinois, United States Jason Bonomo - State Farm Agent Full time

    Company OverviewJason Bonomo - State Farm Agent is a leading insurance provider dedicated to delivering exceptional customer service and personalized solutions. We offer a dynamic work environment that fosters growth, learning, and collaboration.Salary and BenefitsThe estimated salary for this position ranges from $40,000 to $60,000 per year, depending on...

  • MRI Technologist

    4 weeks ago


    Rockford, Illinois, United States Jackson HealthPros Full time

    Diagnostic Imaging Specialist OpportunityWe are seeking a highly skilled MRI Technologist to join our team as a Diagnostic Imaging Specialist. This role will provide an exciting opportunity to work in various healthcare settings nationwide, utilizing your expertise in MRI procedures to diagnose and treat patients.About the Role:As a Diagnostic Imaging...