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Retail Sales Team Lead

1 month ago

Ellenton, Florida, United States Puma Full time
Key Responsibilities

As a Retail Sales Team Lead at PUMA, you will be responsible for driving sales growth and ensuring the store consistently meets or exceeds sales, KPIs, and profitability goals. This will involve effective short- and long-term planning, expense control, sales and service, as well as high standards of customer service.

Leadership and Development

You will be responsible for recruiting, training, developing, and succession planning of high-performing employees. This includes payroll control and service-driven scheduling to maintain a highly profitable location while providing exceptional customer service.

Performance Management

You will prepare and administer timely and accurate performance recognition, coaching conversations, and the annual talent management process. Additionally, you will be responsible for loss prevention education and awareness programs, ensuring compliance with all policies and procedures, operational core competencies, and key accountabilities.

Store Environment

You will maintain a safe, healthy, and compliant working and shopping environment. This includes attending off-site training and position-related meetings as required, which may involve travel. You may also be required to work non-traditional hours, including weekends, evenings, and holidays, with the possibility of overtime.

Requirements

To be successful in this role, you will need 2-4 years of management experience in a focused, customer service-oriented retail environment, preferably in the apparel or footwear industry. You must have a proven ability to exceed sales goals, demonstrate the ability to reason through complex issues, and present information to large groups. Strong communication skills, a strong team player mentality, and the ability to learn quickly are also essential. Basic computer skills and knowledge of MS Office programs are required, as well as the ability to lift and carry up to 30 pounds regularly.

About PUMA

PUMA is an Equal Employment Opportunity employer, committed to providing equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. We value diversity and inclusion and are committed to creating a workplace that is welcoming and inclusive for all employees.