Technical Application Specialist

1 week ago

Beachwood, Ohio, United States Tremco Incorporated Full time

Job Summary:

The Technical Application Specialist at Tremco Incorporated ensures the proper application of Commercial Sealant & Waterproofing products in accordance with company and industry guidelines. This role provides on-site and office-based problem resolution assistance, serving as a technical liaison between the business and Tremco's field-based internal and external stakeholders.

Key Responsibilities:

  • Provide accurate and timely product application, qualification, and/or troubleshooting services to internal colleagues and external business partners.
  • Assist with general on-site product application, training, and general substrate review.
  • Assist with the generation and maintenance of technical documentation and collateral with various internal departments.
  • Collect laboratory data for project and/or product-specific testing.
  • Conduct jobsite observations/evaluations with customers and field sales reps to make accurate and timely product and installation recommendations.
  • Compose official letters and/or corporate communiques, including installation instructions, job qualification parameters, and competitive product comparisons.
  • Provide accurate and timely answers to inquiries on product usage, comparative competitive products, web-site navigation, product specifications, repair techniques, assessment and/or remedial course of action recommendations for jobsite problems, environmental regulations, construction sequencing, and technical product property questions.

Requirements:

  • High School Diploma or GED required.
  • Bachelor's degree in Science, Civil Engineering, Construction Management or similar field preferred.
  • 1+ years of Technical Service, Technical Sales, or Construction Industry experience required.

Certifications:

  • OSHA 10 preferred but not required.

Skills and Abilities:

  • Experience with Auto CAD, Word, Excel, etc.
  • Ability to manage multiple, shifting priorities.
  • Effective team player.
  • Self-motivated and driven.
  • Excellent written and verbal communication skills.
  • Ability to travel up to 50% domestically and internationally.
  • Hands-on and conceptual mechanical aptitude.

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