Clinical Application Specialist

1 week ago


Beachwood, Ohio, United States University Hospitals Full time

The Clinical Application Analyst II role at University Hospitals is a key position that requires expertise in providing major enterprise application configuration support. This position is responsible for enhancing operational efficiencies and patient safety by performing needs assessment, software design, implementation, support, and reporting.

Key responsibilities include coordinating and participating in unit and integrated testing activities of the software, developing testing scripts, and participating in change management activities to support successful system deployments and enhancements.

The ideal candidate will have a Bachelor's Degree in a related field and at least 3+ years of IT experience supporting applications. Epic Radiant Certification is also required. Additionally, the candidate should possess notable client service, communication, presentation, and relationship building skills.

Responsibilities include:

  • Providing major enterprise application configuration support
  • Performing needs assessment, software design, implementation, support, and reporting
  • Coordinating and participating in unit and integrated testing activities of the software
  • Developing testing scripts
  • Participating in change management activities to support successful system deployments and enhancements
  • Leading components of development of end-user training materials and participating in training efforts
  • Identifying and analyzing moderately complex issues with vendor assistance and bringing problem tickets to resolution
  • Developing policies and procedures in collaboration with clinicians, other system analyst team members, and IT Clinical team manager
  • Independently managing components of application upgrades and troubleshooting efforts
  • Working with other clinical and application analysts to ensure system integrations
  • Providing direction to junior team members
  • Performing call rotation duties as required

Annual training, the UH Code of Conduct, and UH policies and procedures are in place to address appropriate use of PHI in the workplace.



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