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Receptionist - Patient Care Coordinator

2 months ago


Stockton, California, United States Ernest Health Full time
About the Role

We are seeking a highly skilled and organized Receptionist to join our team at Ernest Health. As a key member of our patient care team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our hospital's front desk.

Key Responsibilities
  • Provide hospital telecommunication services, connecting visitors, callers, staff, patients, and patients' families through various communication channels.
  • Maintain accurate records related to telecommunications, including long distance phone calls and on-call employees.
  • Integrate the hospital's mission and guiding principles into daily practice, ensuring a patient-centered approach to care.
Requirements
  • One year of reception experience in a healthcare setting, or any equivalent combination of education and experience.
  • General computer skills, including data entry, word processing, email, and record management.
  • Effective organizational and time management skills, with the ability to maintain quality and safety standards.
  • Ability to maintain proper levels of confidentiality and work closely with others in a professional manner.
Benefits

As a valued member of our team, you will enjoy a range of benefits, including:

  • PPO and High Deductible Medical Plan options
  • FSA and HSA options with employer matching
  • Dental and Vision coverage
  • 401K with employer matching
  • Life insurance
  • Short-and-long term disability
  • Pet insurance
  • Employee Assistance Program
  • Wellness Program
  • Tuition and Continuing Education reimbursement
  • Earned Time Off
Compensation

The wage range for this role is $21.00-$25.00 per hour, depending on experience and qualifications.