Customer Service Associate
5 days ago
U-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a key member of our support team, you will be the face of U-Haul's exceptional service, ensuring that customers receive the help they need on their journeys.
Responsibilities:- Assist customers with U-Haul products and services, providing exceptional support and ensuring a positive experience.
- Use U-Scan technology to manage rentals and inventory, ensuring accuracy and efficiency.
- Move and hook up U-Haul trucks and trailers, ensuring safe and secure transportation.
- Clean and inspect equipment on the lot, checking fluid levels and performing routine maintenance.
- Answer questions and educate customers about products and services, providing expert advice and guidance.
- Prepare rental invoices and accept equipment returned from rental, ensuring accurate and timely processing.
- Install hitches and trailer wiring, ensuring safe and secure connections.
- Fulfill propane and drive a forklift, performing routine tasks and maintaining equipment.
- Participate in ongoing continuous education through U-Haul University, staying up-to-date on the latest products and services.
- Valid driver's license and ability to maintain a good driving record.
- High school diploma or equivalent.
The work involves moderate risks or discomforts, requiring special safety precautions. May be required to use protective clothing or gear, such as masks, goggles, gloves, or shields.
The work requires some physical exertion, including long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights, and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul is an equal opportunity employer, committed to creating a culture of health and wellness. We will not hire or re-hire individuals who use nicotine products in states where prohibited.
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