Customer Service Representative

1 month ago


Greenwood Village, Colorado, United States Transdev Full time
Customer Service Representative Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our internal and external customers.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Follow and explain company policies and procedures to customers
  • Treat each customer with courtesy, dignity, and respect
  • Meet or exceed established performance requirements
  • Enter data with high accuracy and attention to detail
  • Document trip authorizations and other relevant information
  • Remain knowledgeable of company policies and procedures
  • Adhere to the work schedule to ensure efficient call handling and contractual requirements
Requirements:
  • High School diploma or equivalent
  • Ability to operate a computer and standard telephone system
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations

About Transdev:

Transdev is a leading provider of passenger transportation services in North America, operating over 200 transportation contracts for cities, transit authorities, and airports. Our mission is to improve public transportation, enhance quality of life, and contribute to a more sustainable environment.

We are an Equal Employment Opportunity (EEO) employer and welcome all qualified applicants. We are committed to providing a fair and impartial hiring process and promoting diversity and inclusion in our workplace.



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