Customer Sales Associate

3 weeks ago


Greenwood Village, Colorado, United States Trane Technologies Full time
About the Role

We are seeking a highly motivated and customer-focused Customer Sales Associate to join our team at Trane Technologies. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our valued customers.

Key Responsibilities
  • Provide support to customers and resolve problems to ensure customer satisfaction.
  • Partner with customers to grow sales by identifying related products or add-on extensions.
  • Process customer orders and respond to inquiries, questions, or complaints regarding parts and supply offerings.
  • Keep current on knowledge of Trane Products, offerings, and promotions to provide a premier customer experience and drive sales.
  • Interact with customers both on the phone and in person.
  • Execute quote and order management processes with high accuracy to expedite the fulfillment process and ensure customer satisfaction and timely delivery.
  • Assist with warehouse/inventory management work as needed.
Requirements
  • GED or High School Diploma required.
  • Inside sales, retail, or related experience preferred.
  • Experience in a fast-paced, customer-focused environment with a focus on customer service, continuous improvement, and safety.
  • Proven experience in building customer relationships and maintaining professional customer service even in challenging situations.
What We Offer

We offer a competitive compensation package, including a salary range of $48,000-$54,000 per year, plus a bonus incentive plan and overtime eligibility. We also provide comprehensive benefits and programs, including health insurance, holistic wellness programs, family building benefits, 401K match, paid time off, and educational and training opportunities.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.



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