Automotive Business Development Representative

4 weeks ago


Warrensville Heights, Ohio, United States Tim Lally Chevrolet Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as an Automotive Business Development Agent. As a key member of our sales team, you will be responsible for transforming inquiries into visits through active listening, product knowledge, and a passion for delivering an outstanding customer experience.

Your primary objective will be to establish a rapport with customers, understand their automotive needs, and provide personalized solutions to meet their goals. You will be the face of our dealership, and your exceptional communication skills will be essential in building trust and rapport with customers.

To succeed in this role, you will need to be a self-starter with a strong work ethic, a willingness to learn, and a passion for delivering exceptional customer service. If you are a team player with a positive attitude and a desire to succeed, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Take incoming phone calls and discern the callers' automotive needs and goals.
  • Answer incoming calls, emails, and live chats with the goal of establishing an appointment with our product specialists.
  • Fully utilize customer relation and other related software to maintain close customer relations via phone, email, and any other means necessary to assure customer satisfaction.
  • Remain in contact with customer base to assure a good ownership experience and to expand the dealership customer base through repeat and referral business.
  • Prospect for additional business opportunities.
  • Satisfactorily complete all training programs and maintain required customer satisfaction indexes.

What We Offer:

  • 401(K) Plan
  • Medical Plan
  • Dental Plan
  • Vision Plan
  • Promote from within
  • Paid Time Off
  • Holiday Pay
  • In House Training


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