Business Operations Manager
4 days ago
At Cell Phone Repair, we are seeking a skilled Business Operations Manager to lead our store's day-to-day operations. The ideal candidate will have experience managing teams and overseeing store operations.
Estimated Salary: $60,000 - $80,000 per year
Job Description:The Business Operations Manager acts as the store's team leader, responsible for the overall management of the store. Key responsibilities include:
- Managing the store's day-to-day operations, including delegating tasks and overseeing team members' workloads.
- Ordering parts and supplies as needed.
- Ensuring the store's appearance is maintained, with a focus on the retail area.
- Overseeing the flow of devices for repair.
- Scheduling staff, including technicians, office managers, and sales staff.
- Staying up-to-date on industry trends.
- Maintaining relationships with carrier employees.
- Handling customer service issues.
- Maintaining the store's filing system.
- Participating in job interviews.
- Handling returns, refunds, and estimates.
This role requires strong leadership and organizational skills, as well as the ability to stay current on industry developments.
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