Business Operations Manager

4 days ago


Queens, New York, United States Cell Phone Repair Full time

At Cell Phone Repair, we are seeking a skilled Business Operations Manager to lead our store's day-to-day operations. The ideal candidate will have experience managing teams and overseeing store operations.

Estimated Salary: $60,000 - $80,000 per year

Job Description:

The Business Operations Manager acts as the store's team leader, responsible for the overall management of the store. Key responsibilities include:

  • Managing the store's day-to-day operations, including delegating tasks and overseeing team members' workloads.
  • Ordering parts and supplies as needed.
  • Ensuring the store's appearance is maintained, with a focus on the retail area.
  • Overseeing the flow of devices for repair.
  • Scheduling staff, including technicians, office managers, and sales staff.
  • Staying up-to-date on industry trends.
  • Maintaining relationships with carrier employees.
  • Handling customer service issues.
  • Maintaining the store's filing system.
  • Participating in job interviews.
  • Handling returns, refunds, and estimates.

This role requires strong leadership and organizational skills, as well as the ability to stay current on industry developments.



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