Customer Service Representative

2 weeks ago


Okemos, Michigan, United States Courtyard by Marriott Full time

We are seeking a highly skilled and customer-focused Guest Service Representative to join our team at Courtyard by Marriott.

Key Responsibilities:
  • Greet and welcome guests to the hotel, providing a warm and friendly atmosphere.
  • Use a clear speaking voice and listen to understand requests, responding with appropriate action and providing accurate information about hotel amenities and local attractions.
  • Handle cash, make change, and balance an assigned house bank, posting charges to guest rooms and house accounts using the computer.
  • Complete the registration process by inputting and retrieving information from the computer system, confirming details including the number of guests and room rate.
  • Promptly answer the telephone using a clear speaking voice, answering with the hotel's scripted greeting and inputting messages into the computer.
  • Ensure all guest correspondences are kept confidential and close guest accounts at time of check-out, inquiring about guest satisfaction.
  • Record guest comments or complaints by listening and offering assistance to resolve any problems.

About Us:

Courtyard by Marriott is a nationwide, award-winning hospitality management group servicing limited and full-service hotels, extended stay, and resort properties. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.



  • Okemos, Michigan, United States Domino's Franchise Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Franchise.Key Responsibilities:Greet customers and provide exceptional serviceOperate the cash register and process transactionsMaintain a clean and organized work environmentMeet...


  • Okemos, Michigan, United States CASE Credit Union Full time

    Position PurposeAs a Member Service Representative at CASE Credit Union, you will be responsible for providing exceptional customer service to our members. This includes processing transactions, answering questions, and assisting with account maintenance.Key ResponsibilitiesProvide world-class customer service to members in person, via phone, and through the...


  • Okemos, Michigan, United States Safelite Group, Inc. Full time

    Job SummarySafelite Group, Inc. is seeking a Customer Service Representative to join our team. As a key point of contact for customers and insurance partners, you will provide efficient and helpful telephone support for claims processing and appointment scheduling.Key ResponsibilitiesAnswer incoming phone calls from policyholders, insurance agents, and auto...


  • Okemos, Michigan, United States Tom's Food Center Full time

    We're looking for a skilled Customer Service Representative to join our team at Tom's Food Center. As a key member of our front-end team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our guests.Key Responsibilities:Operate a cash register and electronic scanner to accurately process...


  • Okemos, Michigan, United States CASE Credit Union Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Member Service Representative to join our team at CASE Credit Union. As a key member of our branch team, you will provide exceptional service to our members, ensuring their financial needs are met with professionalism and expertise.Key ResponsibilitiesProvide a variety of paying and receiving...


  • Okemos, Michigan, United States CASE Credit Union Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Member Service Representative to join our team at CASE Credit Union. As a key member of our branch team, you will provide exceptional service to our members, ensuring their financial needs are met with professionalism and expertise.Key ResponsibilitiesProvide a variety of paying and receiving...


  • Okemos, Michigan, United States Safelite Group, Inc. Full time

    About the RoleWe're seeking a skilled and customer-focused Customer Service Representative to join our team at Safelite Group, Inc. As a key point of contact for our customers and insurance partners, you'll provide efficient and helpful telephone support for claims processing and appointment scheduling.ResponsibilitiesQuickly and professionally answer...


  • Okemos, Michigan, United States Safelite Group, Inc. Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Safelite Group, Inc.Key ResponsibilitiesProvide exceptional customer service to policyholders, insurance agents, and auto glass shops via phone calls, ensuring a positive experience and resolving issues efficiently.Gather necessary...


  • Okemos, Michigan, United States Safelite Group, Inc. Full time

    About the RoleThe Customer Service Representative is a vital position at Safelite Group, Inc., serving as the first point of contact for customers and insurance partners across the country. This role requires energetic and friendly professionals to provide efficient and helpful telephone support for claims processing and appointment scheduling.Key...


  • Okemos, Michigan, United States Planet Fitness Full time

    Job SummaryThe Overnight Closer (Member Services Representative) will be responsible for delivering exceptional customer service to Planet Fitness members, prospective members, and guests. This role requires a positive and professional attitude, with a focus on creating a welcoming environment for all.Key ResponsibilitiesGreet members, prospective members,...


  • Okemos, Michigan, United States Jars Cannabis Full time

    About Jars CannabisWe are a culturally inspired organization on a mission to rewrite the existing narratives that surround cannabis, one community at a time. We seek to empower the future leaders of our industry while creating an inclusive workplace environment that is fueled by celebrating the intersection of cannabis with creativity, community, and...


  • Okemos, Michigan, United States Dan Benjamin - State Farm Agent Full time

    Job OverviewAs a Sales Support Team Member with Dan Benjamin - State Farm Agent, you will play a vital role in helping our business grow through value-based conversations and remarkable customer experiences. If you are a motivated self-starter who thrives in a fast-paced environment, this could be your opportunity for a rewarding career with excellent income...


  • Okemos, Michigan, United States Dan Benjamin - State Farm Agent Full time

    Job OverviewAs a Sales Support Team Member with Dan Benjamin - State Farm Agent, you will play a vital role in helping our business grow through value-based conversations and remarkable customer experiences. If you are a motivated self-starter who thrives in a fast-paced environment, this could be an excellent opportunity for a rewarding career with...


  • Okemos, Michigan, United States Target Full time

    Be a Part of Something Big at TargetWe're looking for a Guest Advocate to join our team at Target. As a Guest Advocate, you'll be the face of our brand, providing exceptional customer service and creating a welcoming experience for every guest, every time.Key Responsibilities:Create a welcoming experience by authentically greeting every guestMake a...


  • Okemos, Michigan, United States Target Full time

    Be a Part of Something BigAs a Guest Advocate at Target, you'll play a key role in creating a welcoming experience for every guest, every time. Your friendly and genuine approach will make a connection with guests, making them feel valued and appreciated.Your Key Responsibilities:Create a warm and inviting atmosphere for guestsEngage with guests through...


  • Okemos, Michigan, United States Quality Dairy Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and customer service team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with sales and inventory...


  • Okemos, Michigan, United States Courtyard by Marriott - Okemos, MI Full time

    Job Summary:We are seeking a highly skilled Guest Service Representative to join our team at Courtyard by Marriott - Okemos, MI. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a warm and welcoming experience from check-in to check-out.Key Responsibilities:Greeting and...


  • Okemos, Michigan, United States Claire's Full time

    Claire's is seeking a Retail Sales Representative to deliver sales through friendly and efficient customer service. Key responsibilities include:Key Responsibilities:• Deliver sales through friendly and efficient customer service• Ensure customers have a fun and enjoyable shopping experience• Demonstrate Claire's products• Support Store Manager and...


  • Okemos, Michigan, United States Tom's Food Center Full time

    Join our dedicated team at Tom's Food Center as a Cashier and provide exceptional service to our customers.Key Responsibilities:Efficiently operate the cash register and electronic scanning devices to accurately record customer purchases, which may include a variety of items such as groceries, frozen goods, dairy, produce, and meats. Handle various payment...


  • Okemos, Michigan, United States Verizon Full time

    Transform business success with Verizon.We're on a mission to empower entrepreneurs and small business owners with innovative solutions that drive growth and innovation.As a Retail Business Development Representative, you'll be at the forefront of this movement, introducing small and medium business customers to the latest high-tech 5G products and services...