Sales and Marketing Director
1 week ago
We are seeking a highly skilled Sales and Marketing Director to spearhead our community's sales, marketing, and networking efforts. As the face of our community, you will provide tours, admissions, visits, assessments, and follow-ups, reporting to our Executive Director.
Key Responsibilities:
- Maintain a customer relations database of phone calls, walk-ins, and inquiries, obtaining personal, clinical, and financial information necessary for admission.
- Market our community with tours and coordinate with families through the move-in process, evaluating resident necessities and pairing them with community benefits that fulfill listed needs.
- Meet budgeted occupancy goals and improve budget and revenue goals with outreach to the medical community, events, professional groups, and involvement in the local market.
- Coordinate with maintenance to refurbish rooms between tenants and ensure common areas are tour ready.
- Coordinate with the business office and clinical team to ensure complete and verified information.
- Analyze occupancy trends within the local market and with competitors.
Requirements:
- Demonstrate exceptional customer service skills.
- Know and protect residents' rights.
- Follow and adhere to HIPAA privacy and security guidelines.
Our Benefits:
- Medical / Dental / Vision Insurance.
- Prescription Drug Coverage.
- Paid Time Off (PTO).
- Paid Life Insurance.
- Employee Assistance Program (EAP).
- Employee Discounts (movies, restaurants, gifts, & more).
- 401-K.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.
We are proud to be an equal opportunity workplace.
We are Regency Newcastle, an exceptionally beautiful retirement and assisted living community providing each individual compassionate care in a nurturing environment.
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