Epic Client Systems Administrator
2 days ago
El Camino Health is committed to delivering high-quality care and innovative solutions. We are seeking an experienced Epic Client Systems Administrator to join our team.
- Install and manage application deployment platforms for production, reporting, disaster recovery, training, and non-production needs.
- Install and maintain administrative and monitoring tools for high levels of availability and performance of our Epic system.
- Understand performance metrics, monitor system performance, and troubleshoot issues.
- Assist in the configuration and troubleshooting of integrated third-party software and peripherals.
- Manage logins for different types of access, including login behavior and working environment configuration.
- Apply platform and Epic upgrades and updates to production and non-production components.
- Respond to emergency and after-hours issues.
- Engage in capacity planning exercises to ensure adequate system resources.
- Collaborate with technical teams and Epic to ensure proactive support.
- Write and maintain scripts to improve system management tasks.
- Participate in change control processes for all planned application and technical activities.
- Maintain and test processes related to business continuity.
- Follow vendor and Epic best practices for hardware and software configuration.
- Manage print queues and Epic printing infrastructure.
- Monitor network and Web server activity for security breaches using intrusion detection techniques.
- Perform file system management.
Requirements:
- Bachelor's Degree Preferred
- 4 years of direct Epic ECSA experience with progressive experience is required
- Minimum of 5 years of experience in information technology required
- Current Epic ECSA certification is required
- One or more Third Party Certifications or certification is preferred
Competencies:
- Kuiper
- SystemPulse
- Powershell scripting
- Expertise in the Microsoft Windows server administration
- Experience with VMware ESXi
- Experience with hardware or software load balancing solutions such as F5 Big-IP
Working knowledge of:
- Microsoft Internet Information Services (IIS) administration
- SSL/TLS/Certificates
- Network protocols and functionality including TCP/IP, Active Directory, Domain Name Services, FTP/SCP, and HTTP/S
- Training and certifications (one or more): Epic Client Systems Administration - BLOB, Business Continuity Access, and Printing
- Epic Client Systems Administration - MyChart, MyChart Mobile, and EpicCare Link
- Epic Client Systems Administration Care Everywhere
- Epic Client Systems Administration Hyperspace Web, Interconnect, and System Pulse
Salary Range: $96.41 USD Hourly
El Camino Health will provide reasonable accommodations to qualified individuals with a disability if that will allow them to perform the essential functions of a job unless doing so creates an undue hardship for the hospital, or causes a direct threat to these individuals or others in the workplace which cannot be eliminated by reasonable accommodation.
Sedentary Work - Duties performed mostly while sitting; walking and standing at times. Occasionally lift or carry up to 10 lbs. Uses hands and fingers. - (Physical Requirements-United States of America)
El Camino Health seeks and values a diverse workforce. The organization is an equal opportunity employer and makes employment decisions on the basis of qualifications and competencies.
El Camino Health prohibits discrimination in employment based on race, ancestry, national origin, color, sex, sexual orientation, gender identity, religion, disability, marital status, age, medical condition or any other status protected by law.
In addition to state and federal law, El Camino Health also follows all applicable fair and equitable employment policies from the County of Santa Clara.
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