Veterinary Client Service Representative

1 month ago


Mountain View, California, United States Banfield Full time
Client Service Coordinator

At Banfield, we're dedicated to delivering exceptional care to our clients and their pets. As a Client Service Coordinator, you'll play a vital role in ensuring our hospitals run smoothly and efficiently.

Key Responsibilities:
  • Recruit new clients by promoting hospital services and routing the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
  • Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients.
  • Provide professional, efficient, and exceptional service at all times, including educating clients about their pet's health and hospital services.
  • Assist incoming and outgoing clients with documentation, pet information, and scheduling appointments.
  • Manage finances and conduct administrative functions as necessary.
Requirements:
  • High School Diploma or equivalent preferred.
  • One year related experience required with customer service preferred.
  • Medical background with medical terminology training is preferred.

As a Client Service Coordinator at Banfield, you'll have the opportunity to make a real difference in the lives of our clients and their pets. If you're passionate about delivering exceptional service and care, we encourage you to apply for this rewarding role.



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