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Department Manager

2 months ago

Portland, Oregon, United States H & M Hennes & Mauritz Gruppe Full time
About the Role

This is a challenging and rewarding opportunity to join the H&M team as a Department Manager - Sales and Profit Leader. As a key member of the store management team, you will be responsible for driving sales and profit growth, while ensuring exceptional customer service and a positive store experience.

Key Responsibilities
  • Sales and Profit Growth: Analyze sales and profit KPIs, identify areas for improvement, and develop strategies to maximize sales and profit growth.
  • Customer Service: Ensure that all customers receive exceptional service, and that the store is maintained to the highest standards of cleanliness and organization.
  • Team Management: Lead and develop a high-performing team, providing coaching, training, and feedback to ensure that team members have the skills and knowledge needed to succeed.
  • Store Operations: Oversee the day-to-day operations of the store, including scheduling, inventory management, and visual merchandising.
  • Communication: Communicate effectively with the store management team, colleagues, and customers to ensure that everyone is informed and aligned with store goals and objectives.
Requirements
  • Experience: 1-2+ years of experience in a retail or sales environment.
  • Skills: Strong analytical and problem-solving skills, excellent communication and leadership skills, and the ability to work in a fast-paced environment.
  • Education: High school diploma or equivalent required.
What We Offer
  • Competitive Salary: $22.82-$25.67 hourly.
  • Benefits: Medical, pharmacy, vision, and dental coverage, employee assistance program, vacation, wellness, holiday, and parental pay.
  • Opportunities for Growth: H&M offers extensive development opportunities around the globe, including training and education programs.