Hotel Front Desk Associate
2 months ago
Hotel Front Desk Attendant Job Summary
We're seeking a professional and friendly Hotel Front Desk Attendant to provide exceptional service to our guests at Best Western Crater Lake Highway. As a key member of our team, you'll be responsible for managing room bookings, handling guest inquiries, and ensuring a smooth stay for our visitors.
Key Responsibilities:
- Manage room bookings, respond to guest inquiries, and resolve any issues that may arise
- Collaborate with the housekeeping department to ensure guest rooms are ready and clean
- Check-in and check-out guests, distribute keys, and record credit card information
- Field customer complaints and provide solutions
- Maintain accurate and up-to-date guest account information
Requirements:
- Previous experience in a hotel or hospitality setting, or working knowledge of reservation management systems
- High school diploma, GED, or equivalent
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and multitask
- 1+ year of hotel industry experience preferred
Compensation: $15 hourly
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