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Global Trade Specialist
2 months ago
About FreightTAS:
We are a leading global freight forwarder with a strong commitment to customer satisfaction and excellence in logistics services.
Job Summary:
The Air or Ocean Import or Export Specialist is a key member of our team, responsible for handling the import/export files, ensuring compliance with regulations, preparing quotes, and providing exceptional customer service.
Key Responsibilities:
- Handle day-to-day air and ocean export shipments, ensuring timely and efficient processing.
- Pre-alert agents and shippers, organize and prepare documentation, follow up with steamship lines, and maintain daily reports for pending shipments.
- Ensure all required documents are received and sent as needed.
- File AES and other required documentation to process export shipments.
- Arrange pick-ups, deliveries, and container loading as required.
- Maintain customer service updates, including tracking cargo from origin to destination.
- Set up billing and payables.
Requirements:
- Knowledge of freight forwarding with a focus on air and ocean export operations.
- Good working knowledge of Microsoft Office, with proficiency in Excel, Word, and Outlook; freight forwarding software - Cargowise advantageous.
- Commitment to excellent customer service, supporting external and internal customers, and utilizing effective communication and follow-up skills.
- Ability to work effectively in a cross-functional team environment at all levels of the organization or work independently with little or no supervision to achieve results.
- Effective interpersonal skills that result in loyal, long-term customer relationships.
- Practical problem-solving and decision-making skills.
- Ability to work under time constraints using time management and organization skills, adjusting priorities based on workload or direction from customer or management.
What We Offer:
At FreightTAS, we offer a dynamic and challenging work environment, competitive compensation, and excellent benefits.