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Verizon Client Service Representative

2 months ago

Bellevue, Washington, United States ACG Seattle Full time

We are seeking a dedicated and enthusiastic Verizon Client Relations Specialist to become a vital part of our exceptional Client Service Department at ACG Seattle. Our organization is a local essential business committed to delivering outstanding customer service, sales, and client relations. This focus has been instrumental in our significant growth over the past year, establishing us as a prominent local business consulting firm. We are assembling a team of Client Service-oriented individuals who are self-driven, accountable, and eager for both professional and personal development.

Our primary goal is to ensure the best experience for both our customers and our Verizon Client Relations Specialists. We achieve this by creating an extraordinary customer journey and adhering to our four core values: teamwork, commitment, professional growth, and fostering joy and satisfaction among our Verizon Client Relations Specialists and our clients. These values are the foundation of our identity and have fueled our remarkable expansion. Join us as we transform the customer service and sales landscape.

Key Responsibilities of a Verizon Client Relations Specialist:

  • Engage with customers to provide detailed information about products or services, promotions, and to process orders or gather confidential customer data.
  • Attract potential clients by addressing product inquiries and surpassing customer expectations to ensure satisfaction.
  • Maintain a high standard of professionalism and cultivate a positive relationship with every customer.
  • Collaborate with our Customer Service, Sales, and Management teams to stay informed about the latest products, services, and promotional offers available to our clients.
  • Provide constructive feedback and suggestions to Management to enhance procedures, boost client satisfaction, and improve sales performance.
  • Go above and beyond to engage customers and build lasting relationships to enhance customer retention.
This Position is Ideal for You If:
  • You possess a college degree or are currently pursuing one.
  • You have prior experience as a Customer Service Representative or Sales Associate.
  • You are comfortable engaging with new individuals and expanding your professional network.
  • You have excellent communication skills and a natural ability to lead.
  • You uphold strong ethical standards, integrity, and dependability.
  • You are motivated, solution-focused, and passionate about delivering outstanding customer service.
  • You are an attentive listener and a patient problem solver.
  • You thrive in a dynamic, team-oriented environment.
What We Offer Our Verizon Client Relations Specialists:
  • Time off during holidays to spend with loved ones.
  • Endless opportunities for advancement from entry-level positions.
  • A positive, diverse, and inclusive workplace culture.
  • Company-sponsored trips and team-building activities.
  • Access to conferences and networking events.
  • Opportunities for community service and volunteering.
  • No limits on performance bonuses.