Customer Experience Support Specialist

3 days ago


Honolulu, Hawaii, United States Helping Hands Hawaii Full time

We're seeking a highly skilled and experienced Lead Customer Service Specialist to join our Helping Hands Hawaii team

About the Role

In this critical position, you will be responsible for delivering exceptional customer service and support to diverse individuals and programs, while maintaining accurate records and coordinating vendor management.

Your Key Skills and Qualifications

  • 2+ years of experience in a similar role, preferably in the Human Services sector;
  • Excellent communication skills, both written and verbal;
  • Ability to multitask and work effectively in a fast-paced environment;
  • Valid driver's license and willingness to use a company vehicle.

What We Offer

  • An estimated salary of $50,000 - $60,000 per year;
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off;
  • Ongoing professional development opportunities;
  • A supportive and inclusive work environment.


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