Customer Experience Associate

3 days ago


Honolulu, Hawaii, United States Geobunga, an Outdoor Living Supply Company Full time
Job Summary

We are seeking a highly motivated and experienced Sales Specialist to join our team at Geobunga, an Outdoor Living Supply Company. As a key member of our sales team, you will be responsible for driving sales growth and providing exceptional customer service in our store.

The ideal candidate will have a strong passion for sales and customer satisfaction, with excellent communication and interpersonal skills. If you are a motivated and results-driven individual who is eager to take on new challenges, we encourage you to apply for this exciting opportunity.

About the Role

As a Sales Specialist, you will be the primary point of contact for customers, handling financial transactions, answering questions, and providing product information. You will also be responsible for maintaining a clean and organized store environment, adhering to safety and security procedures, and following cash handling protocols.

Key Responsibilities

* Greet customers and provide fast, friendly service
* Scan and ring up items for customers
* Receive payment and provide correct change
* Answer customer questions and provide information on products
* Process returns and exchanges
* Count and document cash in register
* Process credit and debit card transactions
* Balance cash drawer
* Maintain a clean and pleasant work environment
* Follow safety and security procedures
* Follow cash handling procedures

Requirements

* High school diploma or equivalent
* Retail Associate & Cashier experience 1 year (preferred)
* Basic understanding of sales principles and customer service practices
* Proficiency in English
* Bi-lingual, Spanish speaking strongly preferred
* Basic Math skills
* Hands-on experience with POS transactions
* Familiarity with inventory procedures
* Solid communication and interpersonal skills
* A friendly and energetic personality with customer service focus
* Forklift and equipment operation experience is a plus
* Computer knowledge is a plus
* Must be 18 years of age or older

Compensation and Benefits

The estimated salary for this role is $40,000 - $50,000 per year, depending on experience and qualifications. In addition to competitive compensation, we offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for career advancement.

Why Join Our Team?

* We are a dynamic and growing company that values innovation and excellence
* We offer a supportive and collaborative work environment that fosters professional growth and development
* We are committed to delivering exceptional customer service and building long-term relationships with our customers

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