Restaurant Operations Manager

2 days ago


New York, New York, United States PLANTA Restaurants Full time
PLANTA Restaurants

We are seeking a skilled and experienced Restaurant Operations Manager to join our team at PLANTA Restaurants. As a key member of our operations team, you will play a vital role in ensuring the smooth day-to-day running of our restaurants.

As a FOH Shift Lead, you will be responsible for overseeing the front-of-house operations during your assigned shift. This includes managing staff, providing exceptional customer service, and maintaining a clean and welcoming environment.

About the Job

This is a multifaceted role that requires strong leadership skills, attention to detail, and excellent communication abilities. You will work closely with the Restaurant Leader to ensure that all aspects of the restaurant are running smoothly.

Key Responsibilities:
  • Manage staff during shifts, ensuring they have the necessary training and resources to provide excellent customer service.
  • Monitor and maintain high standards of cleanliness and organization throughout the restaurant.
  • Assist with scheduling, inventory management, and ordering supplies as needed.
  • Provide exceptional customer service, responding promptly to guest complaints and resolving issues efficiently.
Requirements

To be successful in this role, you will need:

  • A minimum of 2 years of experience in a supervisory role in a high-volume restaurant environment.
  • Excellent leadership and communication skills, with the ability to motivate and train staff.
  • Strong problem-solving skills, with the ability to think critically and make informed decisions.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
What We Offer

In return for your hard work and dedication, we offer a competitive salary of $60,000 - $80,000 per year, depending on experience. Additionally, you will receive a comprehensive benefits package, including medical, dental, and vision insurance, as well as opportunities for professional growth and development.



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