Senior Technical Program Manager

3 days ago


Orlando, Florida, United States ServiceNow Full time
Job Title: Technical Program Manager - Security

At ServiceNow, we're transforming the way work gets done. As a Technical Program Manager - Security, you'll play a critical role in delivering innovative security solutions to reduce risk and protect our customers and company.

Key Responsibilities:

  • Develop and execute technical program plans, ensuring timely and within-budget delivery of security solutions.
  • Collaborate with cross-functional teams, including security, engineering, and product management, to drive program success.
  • Provide technical leadership and guidance to program teams, ensuring adherence to best practices and industry standards.
  • Identify and mitigate program risks, ensuring the delivery of high-quality security solutions.
  • Develop and maintain relationships with key stakeholders, including business sponsors, partners, and vendors.

Requirements:

  • 10+ years of hands-on project management experience, with a focus on technical programs.
  • 6-8 years of PM experience within a large to medium-sized software company.
  • Security experience preferred, but not required.
  • Excellent organizational skills, solid attention to detail, and proven project management skills.
  • Ability to guide teams and provide technical solutions while mitigating or removing hurdles/obstacles.
  • Experience managing multiple large programs/projects, in enterprise environments delivering business applications for one or more departments.
  • Experience with Agile traits and techniques: Lean design, accommodating changing requirements, iterations, loop feedback with customer involvement.

Preferred Qualifications:

  • Active holder of one or more professional designations or accreditations in relevant field, e.g., Certified Program Mgmt. Professional (PMP); CSPO (product owner) or CSSM (Scrum Master); Lean Six Sigma (LSS) Green/Black Belt.
  • NOW Platform experience a plus.

Work Environment:

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer:

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.



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