Customer Service Representative
1 day ago
We are looking for a skilled Customer Service Representative - Automotive to join our team at Atlantic Coast Enterprises in West Springfield, MA.
This full-time position comes with a competitive compensation package, including a base salary and commission, with the potential to earn up to $80,000 per year.
The successful candidate will be responsible for providing exceptional customer service, guiding customers through their elected services, and advising them on recommended services.
About the Job:
- Deliver outstanding customer service and build trust with clients.
- Act as the primary point of contact between customers and our auto technicians.
- Communicate complex information clearly and concisely.
- Help customers make informed decisions about vehicle maintenance and repairs.
Key Skills:
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Strong problem-solving and conflict resolution skills.
- Knowledge of automotive products and services.
What We Offer:
- Competitive compensation package.
- Comprehensive benefits, including health insurance, retirement plan, and paid time off.
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