Customer Service Representative

1 day ago


West Springfield, Massachusetts, United States Atlantic Coast Enterprises - ACE Jiffy Lube Full time
Customer Service Role

We are looking for a skilled Customer Service Representative - Automotive to join our team at Atlantic Coast Enterprises in West Springfield, MA.

This full-time position comes with a competitive compensation package, including a base salary and commission, with the potential to earn up to $80,000 per year.

The successful candidate will be responsible for providing exceptional customer service, guiding customers through their elected services, and advising them on recommended services.

About the Job:

  • Deliver outstanding customer service and build trust with clients.
  • Act as the primary point of contact between customers and our auto technicians.
  • Communicate complex information clearly and concisely.
  • Help customers make informed decisions about vehicle maintenance and repairs.

Key Skills:

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong problem-solving and conflict resolution skills.
  • Knowledge of automotive products and services.

What We Offer:

  • Competitive compensation package.
  • Comprehensive benefits, including health insurance, retirement plan, and paid time off.


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