Customer Service Representative

4 weeks ago


Maryland Heights, Missouri, United States Oak View Group Full time
Job Summary

The Customer Service Representative will be responsible for providing excellent customer service to guests at the concession stand. This includes operating a point of sale system, accepting payment, and preparing and serving concession items.

This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Responsibilities
  • Operate a point of sale system to process transactions and manage cash and credit sales.
  • Prepare and serve concession items, including beverages and food.
  • Provide excellent customer service to guests, responding to their needs and resolving any issues that may arise.
  • Maintain a clean and organized work environment, including the concession stand and surrounding areas.
  • Follow all health and safety protocols to ensure a safe working environment.
Requirements
  • High school diploma or equivalent preferred.
  • Must be 18 years of age or older.
  • Previous experience in customer service or food service preferred.
  • Ability to learn and operate a point of sale system.
  • Excellent communication and interpersonal skills.
About Oak View Group

Oak View Group is a global leader in venue development, management, and premium hospitality services for the live event industry. We are committed to providing exceptional customer service and creating memorable experiences for our guests.



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