Customer Service Representative
4 weeks ago
The Customer Service Representative will be responsible for providing excellent customer service to guests at the concession stand. This includes operating a point of sale system, accepting payment, and preparing and serving concession items.
This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
Responsibilities- Operate a point of sale system to process transactions and manage cash and credit sales.
- Prepare and serve concession items, including beverages and food.
- Provide excellent customer service to guests, responding to their needs and resolving any issues that may arise.
- Maintain a clean and organized work environment, including the concession stand and surrounding areas.
- Follow all health and safety protocols to ensure a safe working environment.
- High school diploma or equivalent preferred.
- Must be 18 years of age or older.
- Previous experience in customer service or food service preferred.
- Ability to learn and operate a point of sale system.
- Excellent communication and interpersonal skills.
Oak View Group is a global leader in venue development, management, and premium hospitality services for the live event industry. We are committed to providing exceptional customer service and creating memorable experiences for our guests.
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