Native American Health Services Liaison

1 week ago

Albuquerque, New Mexico, United States University of New Mexico - Hospitals Full time
Job Summary

We are seeking a highly skilled and culturally sensitive individual to serve as a liaison between our hospital operations and the Native American community. As a key member of our team, you will facilitate care according to agreements between UNM Hospitals and the Indian Health Service (IHS) and the All Indian Pueblo Council (AIPC) and others.

Key Responsibilities
  • Coordinate Native American Health Services patient access programs and related services
  • Work with pueblos, tribes, and nations to facilitate access to UNM Hospitals/UNMHSC and to extend health resources to rural communities in New Mexico
  • Represent the organization at various community and business meetings; promote existing and new programs and/or policies
  • Ensure the process of prior authorization and referral verification is adhered to throughout the patient access department
  • Provide leadership through identification of problems and opportunities for improvement, program planning, implementation, and evaluation
  • Process priority one referrals by working with Hospitals providers, clinical staff, and referring providers/clinical staff to facilitate patient placement or outpatient services
  • Serve as liaison for Tribal issues and problem-solving for Native American patients
  • Develop collaborative relationships with other departments/services and community health care agencies facilitating and supporting quality care in area of clinical expertise
  • Work to eliminate barriers to access to culturally competent medical services for all patients
Requirements
  • Associate Degree in a related field
  • 2 years directly related experience
  • Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo
Working Conditions

This is a light work position that requires sitting most of the time but entails pushing and/or pulling of arm or leg controls. May require walking or standing to a significant degree. May be required to travel to various work sites.

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