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Customer Service Representative

2 months ago

Jacksonville, Florida, United States U-Haul Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team as a U-Box Customer Care Driver. As a key member of our delivery team, you will be responsible for ensuring that our customers receive exceptional service and support with their U-Box container deliveries.

Key Responsibilities
  • Operate a Flatbed Truck: Safely operate a flatbed truck to transport U-Box containers to and from customers' locations.
  • Load and Unload Containers: Load and unload U-Box containers from the truck, ensuring that they are properly secured and delivered to the correct location.
  • Provide Excellent Customer Service: Provide exceptional customer service to our customers, responding to their needs and concerns in a timely and professional manner.
  • Participate in Ongoing Training: Participate in ongoing training and education programs to stay up-to-date on U-Haul's products and services.
Requirements
  • Clean Driving Record: Possess a clean motor vehicle driving record.
  • High School Diploma or Equivalent: Have a high school diploma or equivalent.
  • Department of Transportation Certification: Be certified by the Department of Transportation.
  • Commercial Driver's License (CDL): Possess a valid Commercial Driver's License (CDL).
Work Environment

The work environment for this position involves moderate risks or discomforts, requiring special safety precautions. You may be required to use protective clothing or gear, such as masks, goggles, gloves, or shields.

Physical Demands

The work requires some physical exertion, including long periods of standing, walking, and lifting. You will be required to move a minimum of 50 pounds assisted or unassisted.

Benefits
  • Career Stability: Enjoy a stable and secure career with opportunities for advancement.
  • Opportunities for Advancement: Take advantage of opportunities for career growth and development.
  • Competitive Compensation and Benefits: Receive competitive compensation and benefits, including health insurance, paid time off, and more.