Contact Center Analytics Expert
3 weeks ago
Job Description: As a Data Analyst/BI developer at Hire Talent, you will play a critical role in improving IVR efficiency and customer experience. You will analyze customer journey data, develop and maintain analytics tools, and collaborate with our Genesys IVR development team to implement changes. To succeed in this role, you must have a strong analytical mindset, excellent communication skills, and experience with BI/Analytics tools (PowerBI/Tableau).
About Us: Hire Talent is a leading company in the field of talent acquisition and workforce optimization. We are dedicated to helping businesses like yours find the best talent and achieve their goals. As a member of our team, you will have the opportunity to work with a talented group of professionals and contribute to the success of our clients.
-
Contact Center Specialist
2 weeks ago
Newark, New Jersey, United States Neotecra Full timeAbout the RoleWe are looking for a skilled Contact Center Specialist to join our team at Neotecra. As a Contact Center Specialist, you will play a key role in providing exceptional customer service and ensuring that all interactions with customers are handled professionally and efficiently.The ideal candidate will have a bachelor's degree or equivalent...
-
Contact Center Analyst
3 weeks ago
Newark, New Jersey, United States eTeam Full time**Job Summary:** eTeam is seeking an experienced Admin Assistant to join our Contact Center Quality Team. The successful candidate will have a proven track record of analytical skills, excellent communication abilities, and the ability to work effectively in a fast-paced environment. This is an exciting opportunity to join a dynamic team and contribute to...
-
Reporting and Analytics Expert
3 weeks ago
Newark, New Jersey, United States Workoo Technologies Full timeResponsibilitiesIn this exciting role as a Reporting and Analytics Expert, you will work closely with our Central Quality team to develop new reporting and analytical tools. Your primary responsibilities will include designing, developing, testing, documenting, and maintaining database queries and data analysis. You will also have the opportunity to...
-
Medical Cost Optimization Expert
2 days ago
Newark, New Jersey, United States ShiftCode Analytics Full timeAbout the JobWe are looking for a highly skilled Medical Cost Optimization Expert to join our team at ShiftCode Analytics. This individual will be responsible for analyzing and optimizing medical costs to drive business growth and improve financial performance. The ideal candidate will have a strong background in healthcare, advanced analytical skills, and...
-
Senior Developer
3 weeks ago
Newark, New Jersey, United States SpikeIT Global Solutions Inc Full timeJob DescriptionWe are seeking a highly skilled Senior Developer - Data Analytics Expert to join our IT Data and Analytics team at SpikeIT Global Solutions Inc.The ideal candidate will have experience in Oracle APEX, MS PowerApps, and SharePoint development, with a strong focus on data-centric environments. He/She will lead the design and deployment of data...
-
Customer Contact Solutions Specialist
3 weeks ago
Newark, New Jersey, United States Integrated Resources, Inc Full timeOverview:We are seeking a highly skilled Business Operations Analyst to join our team at Integrated Resources, Inc. As a Customer Contact Analytics Associate, you will play a key role in supporting our Quality Team and Workforce Management team in analyzing data, tracking forecast accuracy, and producing reports to improve overall call center productivity.In...
-
Contact Center Solutions Architect
3 weeks ago
Newark, New Jersey, United States EXL Full timeJob DescriptionAt EXL, we are looking for an experienced Genesys IVR/Chatbot developer to join our Digital CX team.The ideal candidate will have a strong background in Genesys Cloud CX, experience in designing, development, and implementation of Architect flows in Multi Channels - Calls, Web Chats/Web Messaging, Callbacks, Workflows and Emails, and a passion...
-
Reporting and Analytics Expert
3 weeks ago
Newark, New Jersey, United States Workoo Technologies Full timeData Analyst Position:Workoo Technologies is seeking an experienced Data Analyst to join our team. In this role, you'll be responsible for analyzing complex data to inform business decisions and developing reports to communicate findings.Main Responsibilities:Design, develop, test, document, and maintain database queries and data analysisTransform complex...
-
Hockey Data Engineering and Analytics Expert
3 weeks ago
Newark, New Jersey, United States Harris Blitzer Sports and Entertainment Full timeJob Opportunity:About Harris Blitzer Sports & Entertainment:As a leading global sports and entertainment business, we strive to positively impact local communities through sports. Our diverse portfolio includes teams, venues, and e-sports franchises, offering a unique opportunity for growth and innovation.We value collaboration, growth, and excellence,...
-
Data Analytics Lead
3 weeks ago
Newark, New Jersey, United States Public Service Enterprise Group Full timeAbout UsPUBLIC SERVICE ENTERPRISE GROUP (PSEG) is a Fortune 500 company that is committed to providing clean energy solutions. With a rich history of innovation and customer satisfaction, we have become a leader in the energy industry.We are seeking an experienced Data Analytics Lead to join our team. This role will be responsible for leading the development...
-
Advanced Analytics Specialist
3 weeks ago
Newark, New Jersey, United States ZipRecruiter Full timeJoin Our Team of Digital Transformation ExpertsZipRecruiter is seeking a highly skilled Data Scientist to join our team of digital transformation experts. As a leading player in the digital transformation space, we work with Fortune 500 companies across the globe, supporting them in their digital transformation efforts.Our mission is to drive digital...
-
Data Engineering Expert
4 weeks ago
Newark, New Jersey, United States WebMD Full timeJob SummaryThis is a highly technical role that requires experience in data engineering, specifically in designing and implementing large-scale data systems. The ideal candidate has a strong understanding of cloud-based technologies, including Azure, and can design and implement data solutions that meet the needs of complex business systems.The successful...
-
Medical Center Specialist
2 days ago
Newark, New Jersey, United States St. Michael's Medical Center Full timeAbout the RoleThis is an exciting opportunity for a skilled physician to join our medical team at St. Michael's Medical Center.The successful candidate will be responsible for providing expert orthopedic care to patients, working collaboratively with other healthcare professionals to achieve excellent patient outcomes.As a specialist in this field, you will...
-
Call Center Support Analyst
3 weeks ago
Newark, New Jersey, United States eTeam Full timeJob DescriptionWe are seeking an experienced Admin Assistant to join our team as a Call Center Support Analyst. This is a full-time position responsible for supporting the Contact Center Quality Team and working on data collection projects to improve call center operations and employee performance.About the RoleThe successful candidate will assist with...
-
Financial Services UI/UX Specialist
3 weeks ago
Newark, New Jersey, United States ShiftCode Analytics Full time**About the Role**We are looking for a highly skilled Financial Services UI/UX Specialist to join our team at ShiftCode Analytics in Newark, NJ. This is a 6+ month contract with possible hire/extensions.The ideal candidate will have 7+ years of experience working in the financial services industry with expertise in UI/UX design and...
-
Collision Center Inventory Manager
3 weeks ago
Newark, New Jersey, United States Premier Collision Center Of Newark Full timeJob Title: Collision Center Inventory ManagerEstimated Salary: $48,000 - $65,000 per yearPremier Collision Center of Newark is seeking a highly skilled and experienced Collision Center Inventory Manager to join our team. The successful candidate will be responsible for managing the inventory of our parts department, including receiving and stocking parts,...
-
Data Warehousing and Migration Expert
2 weeks ago
Newark, New Jersey, United States Saxon Global Full timeData Warehousing and Migration ExpertSaxon Global is seeking an experienced Data Warehousing and Migration Expert to join our team. As a senior member of our data engineering team, you will be responsible for designing, implementing, and maintaining data warehousing and migration solutions on Azure. Estimated Salary: $140,000 - $180,000 per year.Key...
-
Digital Marketing Expert
3 weeks ago
Newark, New Jersey, United States SourcePro Search Full timeAbout SourcePro SearchWe are a leading search firm, and we are looking for a skilled Digital Marketing Expert to manage and enhance our client firm's digital presence.The ideal candidate will lead the strategy, implementation, and maintenance of the firm's digital content, maximizing engagement, accessibility, and digital performance.Job...
-
Data Collection and Reporting Expert
4 weeks ago
Newark, New Jersey, United States US Tech Solutions Full timeJob Title: Data Collection and Reporting ExpertAbout the Role:We are seeking a highly skilled Data Collection and Reporting Expert to join our team at US Tech Solutions. The ideal candidate will have experience in collecting and analyzing data, with a strong focus on reporting and insights.Key Responsibilities:Collect and analyze data to identify trends and...
-
Data Scientist Expert
2 weeks ago
Newark, New Jersey, United States ZipRecruiter Full timeData Scientist OpportunityDew Software is a leading player in the digital transformation space, working with Fortune 500 companies across the globe. We drive digital innovation and transformation to support our clients' continued success and growth.As a Data Scientist at Dew Software, you will work with cutting-edge technologies and innovative approaches to...