Customer Service Representative

2 weeks ago


Lexington, Nebraska, United States Goodwill Industries of Greater Nebraska Full time
Job Title: Customer Service/Production Associate

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service/Production Associate. As a key member of our team, you will be responsible for providing exceptional customer service, assisting with production tasks, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist with production tasks, including sorting, containerizing, and labeling donated items for sale.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and surrounding areas.
  • Operate a cash register, accurately processing sales transactions and handling customer payments.
  • Perform other duties as assigned by management, including opening and closing the store, restocking shelves, and maintaining store displays.
Requirements:
  • Previous experience in customer service or a related field is desirable.
  • Ability to work in a fast-paced environment, with a focus on providing excellent customer service.
  • Physical stamina to lift, carry, push, and pull objects weighing up to 50 pounds.
  • Ability to stand, walk, and move safely about the work area.
  • Visual acuity, depth perception, and field of vision within normal range.
Benefits:
  • Variable schedule, including evenings, weekends, and holidays.
  • Excellent benefits package, including matching 403b retirement plan.
  • EOE/Affirmative Action Employer.


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