Senior Property Operations Manager
4 weeks ago
About the Role:
As a General Manager at Equity Residential, you will oversee the overall operations of our apartment communities, focusing on financial performance, resident satisfaction, and team management. Your responsibilities will include monitoring daily activities, analyzing market dynamics, and overseeing sales, leasing, and maintenance initiatives. You will also be responsible for recruiting, training, and motivating a high-performing team, leading community staff, and analyzing property operations to ensure operational excellence.
Key Responsibilities:
• Accomplish property goals by recruiting, training, and motivating a high-performing team
• Lead community staff with regular meetings, performance monitoring, and career development guidance
• Analyze property operations, implement policies for seamless integration, and ensure operational excellence
• Forecast the community budget, make recommendations for income maximization and expense minimization
• Support marketing, pricing efforts, and monitor sales performance for goal achievement
• Stay informed on community market conditions for strategic decision-making
• Build connections with residents through community events and activities
Requirements:
• 3 years of experience in residential or commercial property management, hospitality, or retail management
• Customer service and sales experience
• High School diploma or equivalent
• Valid Driver's License required if employee will operate a motorized vehicle (e.g., car, golf cart) in their role. This varies by location.
• Computer literacy and effective communication skills
• Knowledge of federal and state apartment housing laws
• Availability to work a flexible schedule, including weekends
What We Offer:
• Competitive compensation package, including a salary range of $116,036 - $141,822 annually
• Bonus qualifications for management of complex communities or multi-site experience
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