Treatment Coordinator
4 days ago
Treatment Coordinator Role
We are seeking a skilled Treatment Coordinator to join our team at Paradigm Oral Health. As a Treatment Coordinator, you will play a vital role in providing exceptional patient care and supporting our clinical team.
Key Responsibilities:
- Provide exceptional customer service to patients, referring offices, and team members via phone, in person, or electronically.
- Update and maintain accurate patient insurance information and collect payments from patients professionally and efficiently.
- Optimize the doctor's schedule and prioritize tasks according to the patient schedule to ensure effective time management.
- Collaborate with the clinical team to ensure an excellent patient experience.
- Understand doctor treatment recommendations, develop comprehensive treatment plans, and communicate treatment options and associated costs clearly to patients.
- Maintain confidentiality of all patient information in accordance with HIPAA regulations.
- Perform other related duties as assigned.
About Us
Paradigm Oral Health is dedicated to providing exceptional oral health care in a comforting environment. We prioritize patient needs through collaboration with their general dentist and strive to deliver outstanding patient experiences and industry standards.
What We Offer
- Health, Dental, Vision, Life Insurance
- Paid Time Off
- 401(k)
- Short/Long Term Disability
- Employee Assistance Program
- National Discount and Rewards Marketplace
- BLS/CPR Certification
- Career Path Advancement to clinical or management positions
Required Qualifications:
- High school diploma or equivalent required.
- One year of customer service experience.
- Strong teamwork and independent work capabilities, demonstrating good judgment and critical thinking.
Preferred Qualifications:
- Understanding of dental terminology.
- Basic office skills such as typing and filing.
- Good organizational skills.
- Attention to detail
Paradigm Oral Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity, and protected veterans' status.
Salary Range: $ To $ Hourly
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