Member Representative

2 weeks ago


Truth or Consequences, New Mexico, United States WHITE SANDS FEDERAL CREDIT UNION Full time
{"Job Title": "Member Agent", "Job Description": "Job Summary

We are seeking a highly skilled and motivated Member Agent to join our team at WHITE SANDS FEDERAL CREDIT UNION. As a Member Agent, you will be responsible for providing exceptional service to our members, conducting teller transactions, opening new accounts, and promoting our credit union products and services.

Key Responsibilities
  • Process deposits, withdrawals, and other financial transactions with accuracy and efficiency.
  • Provide exceptional customer service, responding to member inquiries and resolving issues in a timely and professional manner.
  • Open new accounts, including checking and savings accounts, and assist members with account maintenance.
  • Process loan payments and provide financial guidance to members.
  • Stay up-to-date on credit union products and services, and promote them to members.
  • Work collaboratively with other team members to achieve departmental goals and objectives.
Requirements
  • High school diploma or equivalent required.
  • Two years of lending experience, financial institution preferred.
  • Four years of financial institution sales experience and/or Call Center experience OR five years of non-financial institution experience and/or Call Center experience.
Skills and Competencies
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask.
  • Knowledge of credit union products and services.
  • Ability to maintain confidentiality and handle sensitive information.
  • Self-motivated and team-oriented qualities.
Work Environment

Our Member Agents work in a dynamic and supportive team environment, with opportunities for professional growth and development. We offer a competitive salary and benefits package, as well as a fun and rewarding work environment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.

"}
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