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Senior Manager Partnerships
2 months ago
eBay Inc. is seeking a Senior Manager Partnerships to lead our commercial agreement with PSA, the foremost authority for authentication and grading. This role will be responsible for developing and implementing the annual operating plan for the PSA partnership and shaping future initiatives and expansion.
Key Responsibilities- Partner Strategy: Develop and implement the annual operating plan for the PSA partnership and shape future initiatives and expansion.
- Business Reporting: Dive deep into the business to understand the key levers/drivers and report on the business critical metrics including conversion rate, ASP, top buyer/seller growth, listings growth, lead time, CSAT and more on a weekly, monthly, and quarterly basis.
- Marketing: Provide input into return on investment positive marketing onsite and offsite including paid investments and exhibitions (booths as shows). Monitor traffic, conversion, and findings ensuring there is a clear value for every investment that is non-awareness based.
- Site Merchandising: Responsible for defining a 52-week calendar outlining key retail moments, and seasonal events where eBay should show up on the homepage and category pages (Ex. Superbowl) - partnering with the merchandising team to develop events that generate relevancy, visibility, and GMV growth.
- Grow Selection: Create a selection strategy and work with the partner to grow the number of listings on eBay.
- Improve Buyer and Seller Trust: Manage eBay's buyer and seller trust metrics through projects that help customers feel more comfortable buying and selling on eBay.
- Improve the Customer Experience: Work with consumer insights, sellers, and buyers to identify customer difficulties and then work cross-functionally with the product team to improve the buyer and seller experience.
- 7-10 years experience with increasing responsibility as a general manager in an online retail or marketplace environment. Startup experience valued.
- Prior experience successfully leading and inspiring diverse teams.
- Passion for the Trading Cards category & experience in the space and/or relationships with key industry players.
- Experienced at negotiating mutually beneficial outcomes with third parties in complex negotiations.
- Execution-driven, growth-oriented, ownership mindset to drive performance against agreed critical metrics.
- Ability to lead groups of individuals effectively and manage cross-functional coordination.
- Influencing & negotiating with external stakeholders.
- Bachelor's degree required, MS/MBA preferred.
