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Manager of Staff Services

2 months ago

Sacramento, California, United States Public Employees Retirement System Full time

Position Overview

The California Public Employees' Retirement System is seeking a dedicated Staff Services Manager II to oversee the Member Account Management Division, specifically within the Service Credit Purchase & Elections Section. This role encompasses leadership over the Costing, Elections, and Program Support Units.

Key Responsibilities:

  • Direct and manage all operations within the Costing, Election, and Program Support Section.
  • Collaborate with fellow managers and staff on various branch and enterprise project teams, representing the Division effectively.
  • Guide subordinate managers in identifying operational efficiencies to mitigate backlog, while monitoring workload metrics and reporting to the Assistant Division Chief.

Join a reputable organization known for its commitment to leadership and innovation. We value a diverse and inclusive workforce where skills and expertise are recognized.

Work Environment:

  • This role is primarily office-based, requiring onsite presence for a majority of the workweek.
  • All employees will participate in a rotational schedule for telephone coverage during standard office hours.
  • Occasional travel within the state may be necessary.

Application Requirements:

Applicants must submit a Statement of Qualifications (SOQ) detailing relevant experience, education, and training. The SOQ should address the following:

  • Experience in planning, organizing, and directing teams with strict adherence to deadlines.
  • Leadership experience in analyzing complex systems and business processes, including making recommendations for improvements.
  • Experience in coaching and developing team members on change management techniques.

Minimum Qualifications:

All relevant experience and education must be included in the application package to demonstrate how the applicant meets the Minimum Qualifications as outlined in the Classification Specification.

Employee Benefits:

We offer a comprehensive benefits package, including health insurance, retirement plans, and various voluntary benefits to support our employees' well-being.