Technical Systems Specialist

7 days ago


Austin, Texas, United States Getronics Full time

Job Summary:

We are seeking a skilled Technical Systems Specialist to join our team at Getronics. As an IT Field Technician, you will be responsible for providing on-site repair and installation services for various OEM products.

About the Role:

  • You will provide hardware repair and installation for laptops, desktops, workstations, and tablets
  • Perform maintenance, upgrades, and repairs of IT products
  • Ensure all service level agreements (SLAs) are met
  • Communicate effectively with clients and team members
  • Prioritize and manage multiple technical issues simultaneously
  • Complete administrative tasks related to each service call
  • Follow company standards for security, safety, and quality

Skills and Qualifications:

  • A high school diploma or equivalent is required
  • Relevant technical qualification and 6-12 months of work experience are preferred
  • PC repair certifications are advantageous
  • Experience with deskside support and ticket management tools is beneficial

What We Offer:

  • A competitive salary range of $60,000 - $80,000 per annum
  • A comprehensive benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment


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