Technical Systems Specialist
7 days ago
Job Summary:
We are seeking a skilled Technical Systems Specialist to join our team at Getronics. As an IT Field Technician, you will be responsible for providing on-site repair and installation services for various OEM products.
About the Role:
- You will provide hardware repair and installation for laptops, desktops, workstations, and tablets
- Perform maintenance, upgrades, and repairs of IT products
- Ensure all service level agreements (SLAs) are met
- Communicate effectively with clients and team members
- Prioritize and manage multiple technical issues simultaneously
- Complete administrative tasks related to each service call
- Follow company standards for security, safety, and quality
Skills and Qualifications:
- A high school diploma or equivalent is required
- Relevant technical qualification and 6-12 months of work experience are preferred
- PC repair certifications are advantageous
- Experience with deskside support and ticket management tools is beneficial
What We Offer:
- A competitive salary range of $60,000 - $80,000 per annum
- A comprehensive benefits package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
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