Technical Service Representative

3 days ago


San Francisco, California, United States HYTORC Full time

We are seeking a Technical Service Representative to join our team at HYTORC, a leading manufacturer of hydraulic and pneumatic torque wrenches. The successful candidate will travel throughout the assigned territory to call on regular and prospective customers to solicit and perform repairs and calibrations, and provide technical consultation addressing various application challenges.

As a Technical Service Representative, you will combine technical experience with company training to address customer needs and issues, including troubleshooting and maintenance of mechanical, hydraulic, and manual tools, pumps, and equipment. You will adhere to company processes, procedures, safety standards, and schedules with respect to daily activities, including scheduled repairs and calibrations, cold-calling to prospective customers, and other territory assignments directed by the Branch Manager.

Key responsibilities include providing required reporting to the Branch Manager, updating schedule updates, tasks completed, market information, and activity reports detailing weekly accomplishments. The ideal candidate will have a high school diploma and at least 3+ years of hands-on mechanical/technical experience, self-motivation, and excellent technical, communication, organizational, and presentation skills.

Estimated salary: $55,000 - $75,000 per year, depending on location and experience.



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